Administrative Officer IA

Reporting to the Director of Fire Services, the Administrative Officer I provides a broad range of administrative, operational, and program support services to the Fire Services Division. Working in a fast-paced environment, the successful candidate will play a key role in supporting divisional programs, training initiatives, stakeholder engagement, and information management activities. This position requires a high degree of professionalism, discretion, initiative, and the ability to work independently while managing competing priorities and maintaining the confidentiality of sensitive information. Responsibilities include: Provide administrative support to the Director of Fire Services, including the preparation of correspondence, reports, presentations, briefing materials, and other documentation. Maintain the control, security, and integrity of confidential and sensitive information and correspondence. Respond to inquiries from the public, fire service personnel, and other stakeholders in a professional and timely manner. Coordinate meetings, consultations, training sessions, and other events involving internal and external stakeholders. Administer and support special projects and initiatives on behalf of the Director. Prepare training materials and provide logistical and administrative support for Fire and Emergency Services Training Schools and regional training initiatives. Assist with the administration of provincial firefighter and student registration processes for International Fire Service Accreditation Congress (IFSAC) certification programs. Provide support to a province-wide network of regional fire service trainers. Assist in receiving, reviewing, and verifying firefighter applications for certification testing proctor positions. Support the coordination and assignment of certification test proctors as directed by the Program Coordinator. Develop, maintain, and update information management systems used for tracking, reporting, and analyzing fire service training programs and activities. Monitor training program compliance, identify areas of concern, and recommend corrective actions where required. Provide input into the development and implementation of policies, procedures, standards, and best practices related to fire service programs and initiatives. Conduct surveys and information-gathering activities within the fire service community and compile results for management review. Maintain accurate records and update databases, spreadsheets, and information management systems, including the Fire Services Reporting Management System, AMANDA, and Microsoft Office applications. Assist with orders, licensing, and other programs administered by the Fire Services Division. Prioritize and organize workload independently while providing effective administrative support as the sole administrative resource in the office location. Perform other related duties as required. The ideal candidate is a highly organized and self-motivated professional with strong communication, problem-solving, and interpersonal skills. They will demonstrate the ability to work independently, exercise sound judgment, manage multiple priorities effectively, and establish positive working relationships with a wide range of internal and external stakeholders. A commitment to accuracy, confidentiality, and exceptional customer service is essential to success in this role

Provides comprehensive administrative and operational support to the Director of Fire Services and the Fire Services Division. Key duties include managing confidential information, coordinating training initiatives, and maintaining information management systems for certification programs.

Seeking a highly organized professional with strong communication skills and the ability to work independently in a fast-paced environment. The candidate must demonstrate sound judgment and a commitment to accuracy and confidentiality.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Information Management
• Stakeholder Engagement
• Project Administration
• Report Preparation
• Event Coordination
• Database Management
• Confidentiality
• Problem Solving
• Interpersonal Communication
• Time Management
• Customer Service
• Microsoft Office
• Records Management
• Policy Implementation
• Logistics Support

• Administrative
• Government & Public Sector
• Security & Safety
• Management & Leadership
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level