SUPER LUXURY SERVICE ADVISOR - DOWNTOWN SERVICE TEAM

Job summary

The Service Advisor is responsible for advising customers on service needs, drafting repair orders, and scheduling appointments. They must also provide estimates and deliver outstanding customer service in a luxury automotive environment.

Job details

Super Luxury Service Advisor - downtown service team Full-Time | downtown service team | Toronto, ON | May 27, 2026 Job Description Are you a motivated team player with a dedication to providing superior customer service? Grand Touring Automobiles is seeking a customer service-oriented Super Luxury Service Advisor to join our downtown Toronto team! In this key role, you will be responsible for assisting in advising customers of service needs, drafting repair orders, scheduling service appointments, estimating, and above all, delivering outstanding customer service. Grand Touring Automobiles features the most exclusive brands and we strive to offer the most exclusive service to our clients. The ideal candidate will have a minimum of 5 years previous experience in automotive. Service Advisor Experience is an asset; Candidate's must be familiar with CDK software and be customer service focused at all times. Past experience in super luxury customer service would be a great asset. This is an excellent opportunity for an ambitious and organized team player with effective communications skills and a background or experience in the automotive industry. About The Benefits When you work at Grand Touring Automobiles, you’ll be rewarded in many ways – and not just your compensation. We are proud to offer our employees: A comprehensive health care and dental plan including a coming company matched RRSP plan. We have a fun, but professional environment. We know how to get down to brass tacks, but we're constantly having barbecues and corporate challenges. With multiple dealerships in the Grand Touring group across Canada, with jobs available at every level, you're opportunity to grow has never been better. If you'd love to become a part of the GTA family, apply online today. By choice, we are committed to a diverse workforce and are an equal opportunity employer. Grand Touring Automobiles welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection Grand Touring Automobiles is committed to providing and maintaining healthy and safe working environment for all workers and visitors. All staff are required to be fully vaccinated. This is a term and condition of employment. As defined by the provincial government, people are considered fully vaccinated two weeks after their second dose in a 2-dose series. Vaccines approved by Health Canada or the World Health Organization will be recognized. Grand Touring Automobiles will continue to follow the guidance of public health organizations to define fully vaccinated. Don't miss out on this amazing opportunity! Job Types: Full-time, Permanent Benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Vision care Experience Luxury Customer Service: 3 years (preferred) Dealership: 5 years (preferred) CDK Software: 2 years (preferred) service advisor: 2 years (preferred) customer service: 3 years (preferred) Work Location: In person

What you’ll do

The Service Advisor is responsible for advising customers on service needs, drafting repair orders, and scheduling appointments. They must also provide estimates and deliver outstanding customer service in a luxury automotive environment.

Requirements

Candidates must have a minimum of 5 years of experience in the automotive industry and be proficient with CDK software. Strong communication skills and a customer-service-oriented mindset are essential for this role.

Benefits

• Health care • Dental plan • RRSP plan • Company events • Disability insurance • Employee assistance program • Extended health care • Life insurance • Vision care

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Automotive service
• Repair order drafting
• Scheduling
• Estimating
• CDK software
• Communication skills
• Organization
• Teamwork
• Luxury customer service

Job areas

• Customer Service & Support
• Retail
• Administrative