Opens an external site
- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The server is responsible for selling food and beverage items while providing excellent customer service in a professional manner. Duties include managing the P.O.S. system, handling cash, maintaining table cleanliness, and restocking work areas.
Job details
Under the direction of the Supervisor, Food & Beverage, this position is responsible for selling food and beverage with an upbeat and positive attitude, providing guests with the best service possible in a professional manner. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Duties and Responsibilities Include: * Providing guests with the best service possible in a professional manner. * Selling food and beverage with an upbeat and positive attitude. * Thorough knowledge of Food and Beverage items available in the facility. * Use of P.O.S. system; Handling of cash and credit; balancing of sales at end of shift. * Cleaning of tables: clear dishes, empties and properly wiped down. * Making sure tables and chairs are organized in section. * Restocking, cleaning and organizing of all related work equipment and areas. * Ongoing practice of Smart Serve. * Assist other co-workers as needed &/or directed. * Understand and follow opening and closing server duties. * Adhering to all AGCO, GCGC and HR policies as they relate to functions of the position. * Any other duties as assigned or directed. Successful candidates will demonstrate the following qualifications: * Minimum one-year relevant experience in a high-volume environment * Ability to work under pressure, multitask and meet stipulated deadlines * Cash handling experience * Smart Serve certificate * Previous P.O.S. experience an asset * Excellent customer service and people skills * Professional attitude and appearance, strong interpersonal skills, and a team player Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs. Additional Information: Shorelines Casinos Thousand Islands is located at 380 Hwy #2 Gananoque ON, K7G 2V4. For information on living in Gananoque, please visit https://www.gananoque.ca [https://www.gananoque.ca] Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
What you’ll do
The server is responsible for selling food and beverage items while providing excellent customer service in a professional manner. Duties include managing the P.O.S. system, handling cash, maintaining table cleanliness, and restocking work areas.
Requirements
Candidates must have at least one year of relevant experience in a high-volume environment and possess a valid Smart Serve certificate. Strong interpersonal skills, the ability to multitask under pressure, and flexibility to work evenings, weekends, and holidays are required.
Listed skills
- Point-of-sale systems · Preferred
- Customer service · Preferred
- Teamwork · Preferred
- interpersonal skills · Preferred
- Cash handling · Preferred
- Communication · Preferred
- Multi-Tasking · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Cash handling
- Point of sale systems
- Multi-tasking
- Communication
- Interpersonal skills
- Teamwork
- Food and beverage service
- Smart serve
- Professionalism
- Cash Handling
- Positivity
- Customer Service
- Sales
- Selling Techniques
- Interpersonal Communications
- Multitasking
- Balancing (Ledger/Billing)
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Server
- Waiter / Waitress
- Waiters
- Waiters and Waitresses
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