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Slot Attendant (Full-time) - Port Perry

  • Port Perry, ON
  • On-site
  • Posted Oct 14, 2026
  • 1 position

$20–$25 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Minimum education
High school
Apply by
Oct 18, 2026
Posting language
English
Working hours
40 hours per week

Job summary

The Slot Attendant is responsible for providing exceptional customer service by managing jackpot payouts, performing bill exchanges, and assisting guests with machine needs. They must also maintain slot machine functionality, handle cash floats, and ensure compliance with AGCO regulations.

Job details

Great Blue Heron Casino & Hotel is seeking a Full-time Slot Attendant! Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures. The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values: • Prepares and pays jackpots including AML reporting requirements; • Fills slot machine ticket printers; • Completes machine holds for guests; • Responds to guest needs (brief machine explanations); • Completes bill exchanges; • Responsible for balancing and maintaining float and jackpot payouts; • Services slot machine malfunctions such as minor ticket jams; • Ensures the highest levels of customer service; • Assist and respond to all guests, and employees • Performs other duties as assigned by the Operations Supervisor/Manager Successful applicants will demonstrate the following qualifications: • Completion of a high school diploma or equivalent. • One (1) or more years of experience in customer service and handling cash (preferably large volumes) • Excellent communication, multi-tasking, organizational, analytical, and problem-solving skills • An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment. • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario. Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure? Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process. Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

What you’ll do

The Slot Attendant is responsible for providing exceptional customer service by managing jackpot payouts, performing bill exchanges, and assisting guests with machine needs. They must also maintain slot machine functionality, handle cash floats, and ensure compliance with AGCO regulations.

Requirements

Candidates must possess a high school diploma and at least one year of experience in customer service and high-volume cash handling. Applicants must be able to work a flexible, fast-paced schedule and obtain Category 2 Gaming Assistant registration.

Listed skills

  • Customer service · Preferred
  • Cash handling · Preferred
  • Communication · Preferred
  • Multi-Tasking · Preferred
  • Problem solving · Preferred
  • Conflict Resolution · Preferred
  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Cash handling
  • Communication
  • Multi-tasking
  • Organizational skills
  • Analytical skills
  • Problem-solving
  • Jackpot processing
  • AML reporting
  • Slot machine maintenance
  • Conflict resolution
  • Attention to detail
  • Cash Handling
  • Energetic
  • Shift Work
  • Artificial Intelligence
  • Customer Service
  • Problem Solving
  • Multitasking
  • Operations
  • Balancing (Ledger/Billing)
  • Enthusiasm

Job areas

  • Hospitality
  • Customer Service & Support
  • Finance & Accounting
  • Security & Safety
  • Slot Attendant
  • Gaming Worker
  • Bookmakers, Croupiers and Related Gaming Workers
  • Gambling Service Workers, All Other

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