Golf Shop Attendant - Lora Bay

Nestled between the shores of Georgian Bay and the Niagara Escarpment, Lora Bay, provides the perfect setting for golf. The lush green fairways, with tee decks ranging from 5,100 to 7,100 yards, are expertly designed to incorporate the natural terrain, providing spectacular views while challenging players of all levels. We provide our team members with an opportunity to gather the tools they need to succeed in their careers. Whether you are a veteran hospitality professional, just embarking on your hospitality career, or looking for seasonal employment, our supportive management team will ensure a sense of belonging and that your participation and opinions are valued, enabling both individual and team success. Are you ready to take part in making memorable days on the bay? All companies under the Great Gulf Group umbrella are united by one simple goal: the pursuit of greatness. It’s achieved every day through the passion and dedication of our people. If you’re excited to build meaningful solutions and make an impact, we’d love to hear from you! Why Join Lora Bay? Great people, beautiful location, safe and fun work environment! Paid training! Free golf! Staff (and friends and family) discounts on meals, rooms, and golf Staff parties, $$ rewards, and recognition programs $500 for referring fellow team members Contract completion bonus* *Some conditions apply. Please inquire for details. Do you have experience working in a golf pro-shop, merchandising, up-selling, and providing exceptional customer service? If you are organized, have attention to detail, can work under pressure, and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you! Lora Bay is seeking professional and reliable Golf Shop Attendants to join our team in Thornbury. The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures, and golf shop operations. Full-time or part-time positions are available, starting immediately through October. Key Responsibilities: Opening and closing the Pro Shop, including nightly reporting and pass-along Maintaining Pro Shop cleanliness and tidiness at all times Maintaining displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise Attending to the reservations line, book tee times and answering inquiries Deliver excellent customer service in a friendly and professional manner Perform all duties in accordance with daily procedures Assisting members/guests with questions and concerns Staying in constant contact with the Outside Services team Contributing to the coordination of all member and guest events and functions Maintaining the communications book Handling guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional Assisting the Outside Services team when required Performing all other duties as assigned Qualifications: High school-level English communication skills Prior experience in golf or front desk operations an asset Prior retail experience an asset Excellent public relations skills Must excel in customer service Proven organizational skills and attention to detail Strong communication skills and a proven ability to work well in a team environment Be neat and professional in appearance Approach responsibilities in an organized and energetic manner Proficiency with Microsoft Office required Work Arrangement: Work under pressure Work in a fast-paced environment Work indoors and outdoors in a variety of weather conditions Must be able to lift 25 lbs Long periods of standing on your feet Must be willing to work morning shifts, evening shifts, weekends and holidays Compensation: Pay: Starting at $18.00 per hour (based on experience) Vacancy Status: Replacement Vacancy Interested? We encourage you to apply even if you don’t meet every qualification. If you’re the right candidate, we’ll support your growth and help you learn along the way. Apply today and help us build what’s next. Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous Peoples, and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf Group of Companies will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources. To be eligible to apply for this position you must be legally entitled to work in Canada. We do not accept international applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted. Please note that all hiring decisions are made directly by our team. We do not rely on automated AI screening tools in our recruitment process.

The Golf Shop Attendant is responsible for managing daily pro shop operations, including opening and closing procedures, maintaining merchandise displays, and handling reservations. They also provide exceptional customer service to members and guests while coordinating with the outside services team to ensure a seamless golf experience.

Candidates should possess strong communication and organizational skills, with a professional demeanor and the ability to work in a fast-paced environment. Prior experience in golf, front desk, or retail operations is considered an asset, and proficiency in Microsoft Office is required.

• Paid training • Free golf • Staff discounts on meals • Staff discounts on rooms • Staff discounts on golf • Staff parties • Rewards and recognition programs • Referral bonus • Contract completion bonus

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Merchandising
• Up-selling
• Organization
• Attention to detail
• Communication skills
• Public relations
• Microsoft Office
• Teamwork
• Problem solving
• Time management
• Energetic
• Professionalism
• Organizational Skills
• Lifting Ability
• Artificial Intelligence
• Management
• Cleanliness
• Customer Service
• Communication
• Public Relations
• English Language
• Operations
• Upselling
• Coordinating
• Reservations
• Customer Inquiries
• Customer Complaint Resolution
• Detail Oriented

• Hospitality
• Customer Service & Support
• Retail
• Sports & Recreation
• Administrative
• Golf Shop Attendant
• Entertainment / Recreation Attendant
• Creative and Performing Artists Not Elsewhere Classified
• Amusement and Recreation Attendants

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week