STUDENT - PRACTITIONER NETWORK SPECIALIST (HYBRID)

WHO WE ARE When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees. THE ROLE IN A NUTSHELL Reporting to the Supervisor, Practitioner Network Operations, the Student - Practitioner Network Operations (PNO) will support provider network administration, recredentialing, provider file management, reporting, and process improvement initiatives. This role provides hands-on experience in healthcare operations, provider compliance, quality assurance, and data analysis while supporting the lifecycle of GreenShield's affiliate provider network. Support provider recredentialing by tracking: contracts, licenses, insurance, training, attestations, and other required documentation. Review, organize, and maintain provider records to ensure files are complete, accurate, current, and audit-ready. Assist with provider communications and follow-up related to credentialing, recredentialing, training, and network engagement. Support data collection, reporting, and analysis related to provider network operations and performance metrics. Contribute to operational improvement projects, process documentation, and automation opportunities. WHO WE'RE LOOKING FOR Currently enrolled in a degree or diploma program in Business, Health Administration, Public Health, Data Analytics, Healthcare Management, or a related field. Strong organizational skills and attention to detail. Strong analytical, problem-solving, and data management abilities. Clear written and verbal communication skills. Proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, Outlook, and Teams. Ability to manage multiple priorities and work both independently and collaboratively. NICE TO HAVE Experience with CRM platforms such as HubSpot, Salesforce, or similar systems. An interest in healthcare operations, provider credentialing, compliance, quality improvement, or project coordination. Bilingualism in English and French. THE CULTURE We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters. We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together. Here’s to Better Health for All! A FEW MORE DETAILS Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

The student will support provider network administration, including recredentialing, file management, and quality assurance. They will also assist with data analysis, reporting, and operational improvement initiatives to support the provider network lifecycle.

Candidates must be currently enrolled in a degree or diploma program in Business, Health Administration, Public Health, Data Analytics, or a related field. Strong organizational, analytical, and communication skills are required, along with proficiency in Microsoft Office.

• Problem solvingPreferred
• Quality assurancePreferred
• Data analysisPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Provider network administration
• Recredentialing
• Data analysis
• Quality assurance
• Provider compliance
• Microsoft Office
• Excel
• Word
• PowerPoint
• Outlook
• Teams
• Communication
• Problem-solving
• Organizational skills
• Process documentation
• Automation
• Network Support
• Business Metrics
• Reporting and Analysis
• Healthcare Industry Knowledge
• Organizational Skills
• Bilingual (French/English)
• Quality Improvement
• Microsoft Excel
• Data Analysis
• Auditing
• Customer Relationship Management
• Data Collection
• Data Management
• English Language
• File Management
• Health Administration
• Problem Solving
• Medical Prescription
• Microsoft Outlook
• Network Administration
• Operations
• Performance Metric
• Microsoft PowerPoint
• Project Coordination
• Quality Assurance
• Salesforce
• Verbal Communication Skills
• HubSpot CRM
• Process Improvement
• Detail Oriented

• Healthcare
• Data & Analytics
• Administrative
• Management & Leadership
• Networking Specialist
• Network Analyst / Specialist
• Computer Network Professionals
• Computer Network Architects

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week