Administrative Services Manager

Internal Career Opportunity Administrative Services Manager GRM Inc. is pleased to invite applications for the position of Administrative Services Manager. This is an exciting opportunity for an experienced administrative professional and people leader who is ready to take on greater responsibility and contribute to the continued growth and operational excellence of GRM. The Opportunity The Administrative Services Manager leads the team, systems, and processes that provide critical administrative support across GRM's operations. Working closely with Operations, Finance, Procurement, and other functional leaders, this position helps ensure our teams have the accurate information, effective systems, and administrative support they need to deliver exceptional service to our clients and partners. What You'll Be Responsible For In this role, you will: Lead, coach and develop the Administrative Services team. Coordinate administrative support across GRM's operations. Oversee work-order administration and operational systems, including GRM Time 2.0 and client portals. Support contract administration, reporting and operational documentation. Monitor administrative and operational KPIs and identify areas requiring follow-up. Oversee contractor compliance administration. Support Procurement with bids, tenders, contractor onboarding and preferred-partner documentation. Work with Finance and Operations to support accurate and timely information required for client invoicing. Develop and improve administrative procedures, workflows and training. Identify opportunities to improve efficiency, communication, consistency and service across the organization. What We're Looking For We're looking for someone who: Has demonstrated experience leading and developing people. Is highly organized and comfortable managing multiple priorities. Takes ownership and follows issues through to resolution. Communicates effectively and builds strong working relationships across departments. Understands how strong administrative processes support successful operations. Is comfortable learning and supporting technology and business systems. Looks for better ways of doing things and embraces continuous improvement. Demonstrates professionalism, sound judgment, confidentiality and GRM's Core Values. Ideally, candidates will have 3-5 years of administrative management or business operations experience, including people leadership. Post-secondary education in Business Administration, Management, Operations or a related discipline is preferred. Why Consider This Opportunity? The Administrative Services Manager plays an important role in connecting our people, systems and operational processes. This is an opportunity to lead a team, influence how we work, improve processes and help build the administrative foundation that supports GRM's continued growth. At GRM, we believe in recognizing capability, developing our people and providing opportunities for employees who are ready to grow their careers and take on new challenges. We encourage qualified GRM team members who are interested in this opportunity to apply. Application Deadline: Monday, August 17, 2026

The Administrative Services Manager leads the administrative team and oversees operational systems, processes, and documentation to ensure organizational efficiency. This role collaborates with finance and operations departments to support procurement, contract administration, and client invoicing.

Candidates should have 3-5 years of experience in administrative management or business operations with a focus on people leadership. A post-secondary education in Business Administration, Management, or a related discipline is preferred.

• Data analysisPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• People leadership
• Administrative management
• Operational systems
• Contract administration
• KPI monitoring
• Procurement support
• Process improvement
• Team coaching
• Workflow development
• Business operations
• Communication
• Relationship building
• Project management
• Data analysis
• Documentation
• Influencing Skills
• Administrative Support
• Influencing Without Authority
• Professionalism
• Business Operations
• Workflow Management
• Business Administration Management
• Management
• Business Systems
• Procurement
• Confidentiality
• Continuous Improvement Process
• Contract Management
• Training And Development
• Finance
• Leadership
• Invoicing
• Key Performance Indicators (KPIs)
• Operational Excellence
• Operations
• Process Improvement

• Administrative
• Management & Leadership
• Administrative Services Manager
• Administrative Manager
• Office Supervisors
• Administrative Services Managers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week