General Help Tim Hortons

Job Summary: Deliver exceptional customer service by preparing food and beverages, taking guest orders, maintaining food safety and cleanliness standards, restocking inventory, and supporting efficient daily restaurant operations. Shifts are mostly daytime, Mon-Friday. Downtown location, close to Queen Subway station. Located inside a hospital. High volume restaurant. Job Summary • Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge. • Prepare different types of beverages according to standards including marking lids and pots. • Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards. • Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc. • Ensure all showcase specifications are met. • Cleaning of the production area and back of the house area on a daily basis. • Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily. • Maintaining a clean Restaurant interior, exterior, dining room and restrooms. • Maintain cleanliness of equipment each shift. • Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs. • Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest. About you: • Demonstrate a passion for hospitality and creating exceptional Guest experiences. • Be able to work under pressure while maintaining food safety standards. • Have a passion for serving, making food and beverages and good time management. • Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge. • Enjoy working with a successful team in a safe environment. • Have a strong work ethic, be punctual and responsible. • Previous experience in guest service field is an asset.

The employee will deliver exceptional customer service by preparing food and beverages while maintaining strict food safety and cleanliness standards. They are also responsible for managing inventory and ensuring efficient restaurant operations in a high-volume environment.

Candidates should demonstrate a passion for hospitality and the ability to work under pressure in a fast-paced setting. The role requires physical stamina to lift up to 25lbs and the ability to work in various temperature environments.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Preparation
• Beverage Preparation
• Food Safety
• Inventory Management
• Time Management
• Hospitality
• Cleaning
• Equipment Operation
• Order Taking
• Teamwork
• Communication
• Product Knowledge
• Strong Work Ethic
• Breads
• Cleanliness
• Food Safety And Sanitation
• Order Fulfillment Management
• Restaurant Operation
• Service Recovery
• Customer Complaint Resolution

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail
• Unclassified
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers

Minimum experience

0+ years

Posting language

English

Working hours

35 hours per week