Tim Hortons/General Help

Job summary

The role involves preparing and serving food and beverages while maintaining high standards of hospitality and food safety. Responsibilities also include cleaning the restaurant, managing inventory, and ensuring efficient service to meet guest needs.

Job details

Job Summary General Help is responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation. We are hiring for a variety of shifts and will work around individuals availability. How you will Make an Impact: • Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge. • Prepare different types of beverages according to standards including marking lids and pots. • Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards. • Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc. • Ensure all showcase specifications are met. • Cleaning of the production area and back of the house area on a daily basis. • Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily. • Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms. • Maintain cleanliness of equipment each shift. • Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs. • Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest. Qualifications: • Demonstrate a passion for hospitality and creating exceptional Guest experiences. • Be able to work under pressure while maintaining food safety standards. • Have a passion for serving, making food and beverages and good time management. • Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge. • Enjoy working with a successful team in a safe environment. • Have a strong work ethic, be punctual and responsible. • Previous experience in guest service field is an asset. The hourly wage rate for this position is $17.95. Overnight premium of $1.00 per hour is added to rate of pay. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What you’ll do

The role involves preparing and serving food and beverages while maintaining high standards of hospitality and food safety. Responsibilities also include cleaning the restaurant, managing inventory, and ensuring efficient service to meet guest needs.

Requirements

Candidates should have a passion for hospitality and the ability to work under pressure in a fast-paced environment. Previous experience in guest service is considered an asset, and the ability to perform physical tasks like lifting up to 25lbs is required.

Listed skills

• Food preparation · Preferred
• Customer service · Preferred
• Time management · Preferred
• Food safety · Preferred
• Inventory management · Preferred
• Cleaning · Preferred
• Communication · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hospitality
• Food preparation
• Customer service
• Time management
• Food safety
• Inventory management
• Cleaning
• Equipment operation
• Communication
• Teamwork
• Product Knowledge
• Strong Work Ethic
• Restaurant Operation
• Customer Service
• Time Management
• Cleanliness
• Legislation
• Food Safety And Sanitation
• Order Fulfillment Management
• Service Recovery
• Breads
• Customer Complaint Resolution
• Meal Service

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail
• Food Service Worker
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers

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