Building Operator - Ottawa (multi-site)

Job summary

The Building Operator is responsible for the daily maintenance, repair, and proper functioning of assigned buildings and critical infrastructure. They act as the primary contact for tenants, ensuring compliance with safety protocols and industry standards.

Job details

How about joining a company where people are at the heart of the projects? Our Operations team in Ottawa is expanding, and we are looking for passionate talents to join our adventure! Being part of the MACH team means joining a team of over 450 members. We work every day to apply our expertise to real estate and our clients. For 25 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors. In Canada, MACH is one of the largest real estate owners. It is distinguished in particular by a real estate portfolio of more than 45 million square feet, including several jewels of the Quebec urban landscape: the Sun Life building, the CIBC Tower, the Place Victoria tower as well as the Ontario with Allstate Corporate center in Toronto and 100 O’Connor in Ottawa. JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT! Under the responsibility of the Operations Manager , the mobile building Operator is responsible for the maintenance and proper functioning of the buildings assigned to him. Daily operations of buildings. Manage critical equipment and infrastructure. Perform maintenance and repair of equipment. Be responsible for building operations. Provide excellent customer service. Ensure the proper operation and maintenance of systems, equipment, and buildings. Establish strong tenant / manager relationships for smooth operations. Be the primary contact for tenants to respond to all their requests. Manage incidents, compliance with protocols and standards of the company and the industry, security and the technicians operating the buildings. Ensure systems are maintained or upgraded in accordance with industry best practices and manufacturer’s recommendations to prevent or quickly resolve system failures, thereby avoiding service disruption and loss. Mobile Technician. Be available at all times to respond to emergencies. Perform all related tasks. Qualifications : Have at least a high school level indiploma. Professional studies certificate building maintenance, an asset. Have a minimum of three (3) years of experience in a similar position. Must have their own vehicle (mileage reimbursement provided) The salary range is between $66,000 and $71,000, depending on experience In addition to joining a dynamic environment, here are the benefits of working at MACH: Competitive salary; Summer hours all year; Medical and dental insurance; RRSP with employer participation; Transport costs reimbursed at 100%; 6 sick/personal days per year; Reimbursement of a sports subscription according to the amount in force; Employee Assistance Program (EAP); Training and development. At MACH, we believe that a company’s strength lies in the richness of its differences. We value diversity in all its forms — whether cultural, ethnic, gender-based, age-related, sexual orientation, abilities, background, or perspectives. We are committed to providing an inclusive work environment where everyone can fully contribute to our collective success. This commitment is also reflected in our adherence to ESG principles, integrating sustainable, ethical, and responsible practices into all our actions and decisions. We thank all applicants in advance for their interest in this position, but only those selected for an interview will be contacted.

What you’ll do

The Building Operator is responsible for the daily maintenance, repair, and proper functioning of assigned buildings and critical infrastructure. They act as the primary contact for tenants, ensuring compliance with safety protocols and industry standards.

Requirements

Candidates must have at least a high school diploma and a minimum of three years of experience in a similar role. A professional building maintenance certificate is considered an asset, and the candidate must possess their own vehicle.

Benefits

• Competitive salary • Summer hours • Medical insurance • Dental insurance • RRSP with employer participation • Transport costs reimbursed • Sick days • Personal days • Sports subscription reimbursement • Employee Assistance Program • Training and development

Listed skills

• Customer service · Preferred
• Incident Management · Preferred
• Preventive Maintenance · Preferred
• Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Building maintenance
• Equipment repair
• Critical infrastructure management
• Customer service
• Tenant relations
• Incident management
• Compliance
• Security
• System troubleshooting
• Preventive maintenance
• Environmental Social And Corporate Governance (ESG)
• Equipment Repair
• Influencing Skills
• Workplace Inclusivity
• Influencing Without Authority
• Ethical Standards And Conduct
• Customer Service
• Training And Development
• Employee Assistance Programs
• Operations Management
• Operations
• Real Estate

Job areas

• Trades
• Construction
• Administrative
• Customer Service & Support
• Building Operator
• Building and General Maintenance Technician
• Odd Job Persons
• Maintenance and Repair Workers, General