Security and Risk Prevention Agent - Night

Job summary

Patrol the property and nearby lodges, identify and mitigate safety and security risks, and respond to accidents and emergencies involving guests or employees. Document incidents, conduct investigations, de-escalate disturbances, and support a safe and welcoming experience for guests and colleagues.

Job details

Security Agent Nordik Spa Village For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break. Join us! When you work at Nordik Spa Village, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our craftsmen. Who We Are Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our Spa Village is to cultivate peace. Here at Nordik Spa Village, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow craftsman in our wellness spa. What We Want Under the direction of the Manager of Security and Risk Prevention, the primary responsibility of the Security Agent is to establish and maintain a safe and secure site environment while protecting the interests and assets of the organization. An important aspect of the position will be to act as an emergency first responder in a variety of situations including, but not limited to, medical assistance, crisis management and investigations. What You Will Do Patrol all areas of the property, including much of the outdoor space as well as nearby lodges. Draft incident reports explaining in detail events that occur throughout the day on a regular basis. Interact with our guests and colleagues in an effort to improve their experience. Identify, monitor, and proactively act to mitigate risks to safety, security, or the guest and colleague experience. Manage accidents and assist guests and employees in emergency situations. Defuse guest disturbances and escort people off the property when necessary. Conduct investigations, gather evidence and facilitate interviews with involved parties. Complete required shift reports and maintain confidentiality of all loss prevention documentation. Be prepared to respond to all emergency situations or accidents simultaneously; Develop strong relationships throughout the organization, creating a sense of trust and support. Perform all other related duties. Profile Required Minimum high school diploma, with a preference for post-secondary education in a related discipline; Possession of a valid security guard license and first aid card; Be in good physical health; Ability to work on your feet for long hours; Ability to work outdoors in all weather conditions for extended periods of time; Good interpersonal and communication skills; Positive attitude, resourcefulness, calm under pressure. Security experience (asset); Experience in hospitality and/or customer service (asset); Salary According to the salary scale in effect plus benefits related to Nordik Spa Village. Work schedule Part Time Week 1: 1 shift: Thursday 9:00 PM to 7:00 AM (overnight). Week 2: 3 shifts: Thursday 9:00 PM to 7:00 AM, Friday 9:00 PM to 7:00 AM, and Saturday 11:00 PM to 7:00 AM (overnight). To apply Please send your resume and cover letter by clicking on "Apply" below.

What you’ll do

Patrol the property and nearby lodges, identify and mitigate safety and security risks, and respond to accidents and emergencies involving guests or employees. Document incidents, conduct investigations, de-escalate disturbances, and support a safe and welcoming experience for guests and colleagues.

Requirements

A minimum high school diploma is required, with post-secondary education in a related discipline preferred; a valid security guard license and first aid card are also required. Candidates should be physically fit, able to work long hours outdoors in all weather, and have strong interpersonal and communication skills; security or hospitality experience is an asset.

Benefits

• Benefits related to Nordik Spa Village (unspecified)

Listed skills

• First Aid · Preferred
• crisis management · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security Patrol
• Risk Mitigation
• Emergency Response
• First Aid
• Incident Reporting
• Crisis Management
• Investigation
• Evidence Gathering
• Conflict De-escalation
• Guest Service
• Interpersonal Communication
• Confidentiality
• Physical Fitness
• Resourcefulness
• Calm Under Pressure

Job areas

• Security & Safety
• Hospitality
• Customer Service & Support

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