Kiosk Associate - Full-time & Part-time

Job summary

The Kiosk Associate will provide information about spa services and products while actively selling gift certificates and merchandise. They are responsible for managing customer traffic, opening and closing the kiosk, and maintaining brand standards.

Job details

Kiosk Associate Winnipeg’s one and only thermal spa is hiring for the holiday season! Thermea Spa Village will call CF Polo Park, St. Vital Shopping Centre, Kildonan Placed Shopping Centre and a seasonal boutique at the spa home-away-from-home this winter. Join our team as a kiosk agent from November 2026 to end of December 2026. Discover our winter and wellness wonderland and benefit from free spa access for the duration of your employment. Description of duties: * Provide guests with information about spa services and products * Identify customer's needs * Creates sales opportunities * Sell gift certificates and merchandise, with a focus on upselling * Maintain heavy customer traffic * Open and close the kiosk * Follow all company policies and brand standards * Perform other related duties Requirements * High school diploma; * One-year experience in customer service; * Experience in sales * Available for a minimum of 2 shifts/week over term of employment * Comfortable with a computer and Microsoft software Profile: * Excellent communication skills * Ability to handle stress * Versatile, thorough, and autonomous * Shows initiative * Punctual and reliable * Professional and collaborative attitude * Ability to work in a standing position for long periods of time * Demonstrate a high level of aptitude in MS Office and is adept at learning new technologies Work Schedule & Locations: Full-time and Part-time schedules available – days, evenings, and weekends. Applicants must be available from November to end of December. Benefits * Free thermal experience access during the duration of your employment (subject to availability and black-out dates) * Flexible hours * Possibility for advancement within the spa Wage $16.65 per hour Thermea Spa Village employees are committed to upholding our company values: * Accountability * Engagement * Respect * Integrity * Team Spirit

What you’ll do

The Kiosk Associate will provide information about spa services and products while actively selling gift certificates and merchandise. They are responsible for managing customer traffic, opening and closing the kiosk, and maintaining brand standards.

Requirements

Candidates must have a high school diploma and at least one year of customer service or sales experience. Proficiency in Microsoft Office and the ability to work in a standing position for long periods are required.

Benefits

• Free thermal experience access • Flexible hours • Possibility for advancement

Listed skills

• Customer service · Preferred
• Reliability · Preferred
• Collaboration · Preferred
• punctuality · Preferred
• Sales · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Upselling
• Communication skills
• Microsoft Office
• Computer literacy
• Stress management
• Initiative
• Punctuality
• Reliability
• Collaboration
• Accountability
• Microsoft Access
• Customer Service
• Communication
• Merchandising
• Microsoft Software
• Proactivity

Job areas

• Retail
• Customer Service & Support
• Hospitality
• Sales
• Kiosk Manager
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons