Supervisor, Food & Beverage

Job summary

The supervisor will manage and coordinate operations across five dining service points while ensuring compliance with health, safety, and alcohol service regulations. They are responsible for leading and motivating the team to deliver high-quality guest service and maintaining a dynamic, high-performance work environment.

Job details

Supervisor, Food & Beverage The food & beverage services at Nordik Spa Village complement and enhance the experience of our guests. With five different dining options (Restö, Panorama Lounge, Mëzz Café, Biërgarden, and Shack), the F&B team extends the wellness ritual into a revitalizing experience. Locally sourced food and beverages, served by attentive artisans, bring the farm-to-table concept to life. RESPONSIBILITIES: * Manage and coordinate operations across various service points (Restö, Panorama Lounge, Mëzz Café, Biërgarden, and Shack); * Ensure compliance with alcohol service regulations, hygiene and sanitation standards, and occupational health & safety laws; * Lead and motivate teams to deliver high-quality guest service; * Maintain the health and safety of all employees and guests at all times; * Oversee operations during openings/closings and shift transitions; * Foster an engaging and dynamic work environment where all artisans collaborate towards high performance; * Work closely with department heads to ensure a seamless guest experience; * Ensure all employees adhere to presentation standards (uniforms, personal hygiene, etc.); * Perform other administrative tasks as needed. TO SUCCEED IN THIS ROLE, YOU WILL NEED: * Three (3) years of relevant experience in food service as a server or bartender; * Experience as a supervisor or team leader; * Knowledge of wine, beer, and cocktails (an asset). YOUR PROFILE STANDS OUT THANKS TO YOUR: * Creative problem-solving skills; * Energy and willingness to take on responsibilities; * Ability to build strong interpersonal relationships; * Good judgment and autonomy; * Proactive approach to conflict resolution. SALARY & BENEFITS: * Competitive salary; * Investment in your skills (company-paid training, conferences, etc.); * Free access to the spa*; * Free parking; * Discounts on food, massages, beauty services, and more*. *Certain conditions apply. WORK SCHEDULE: * Must be available during the day and evening, as well as on weekends and public holidays; * Full time position available. Nordik Spa Village For those who dream of being somewhere else, Nordik Spa Village is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Spa Village allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break. Join us! When you work at Nordik Spa Village, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our artisans. Who we are Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our nature spa is to cultivate peace. Here at Nordik Spa Village, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow artisans in our wellness spa.

What you’ll do

The supervisor will manage and coordinate operations across five dining service points while ensuring compliance with health, safety, and alcohol service regulations. They are responsible for leading and motivating the team to deliver high-quality guest service and maintaining a dynamic, high-performance work environment.

Requirements

Candidates must have at least three years of relevant experience in food service as a server or bartender, along with prior experience in a supervisory or team leader role. Knowledge of wine, beer, and cocktails is considered an asset for this position.

Benefits

• Competitive salary • Company-paid training • Conferences • Free access to the spa • Free parking • Discounts on food • Discounts on massages • Discounts on beauty services

Listed skills

• Problem solving · Preferred
• interpersonal skills · Preferred
• Team Leadership · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food service management
• Team leadership
• Staff supervision
• Alcohol service compliance
• Health and safety regulations
• Guest service
• Conflict resolution
• Problem-solving
• Wine knowledge
• Beer knowledge
• Cocktail knowledge
• Administrative tasks
• Operational coordination
• Interpersonal skills
• Staff training
• Bartending
• Team Motivation
• Conscientiousness
• Administrative Functions
• Customer Service
• Conflict Resolution
• Food Services
• Creative Problem Solving
• Occupational Safety And Health
• Operations
• Sanitation
• Enthusiasm

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers