Restaurant Manager

Job summary

Evaluate and organize daily restaurant operations, monitor revenues and labour costs, manage staff performance and schedules, and recruit employees. Maintain inventory and health and safety compliance, negotiate with suppliers and clients, and address customer concerns while providing service.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Determine type of services to be offered and implement operational procedures Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Address customers' complaints or concerns Provide customer service Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Evaluate and organize daily restaurant operations, monitor revenues and labour costs, manage staff performance and schedules, and recruit employees. Maintain inventory and health and safety compliance, negotiate with suppliers and clients, and address customer concerns while providing service.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years. The posting requires one to less than two years of experience and English-language ability.

Listed skills

• Customer service · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Revenue Monitoring
• Labour Cost Monitoring
• Staff Performance Management
• Staff Recruitment
• Work Scheduling
• Service Planning
• Operational Procedures
• Inventory Management
• Health And Safety Compliance
• Supplier Negotiation
• Client Negotiation
• Complaint Resolution
• Customer Service

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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