Account Manager - National Cable Specialists

Job summary

The Account Manager is responsible for processing orders, providing technical support, and building strong relationships with both existing and prospective clients. They will also conduct market research and actively pursue new business opportunities to promote company products.

Job details

Account Manager - National Cable Specialists Status: Regular, Full time Location: Edmonton, Alberta Job Description Reports to: Edmonton PC Manager, with a dotted-line reporting relationship to the National Cable Specialists Regional Sales Manager. Key Accountabilities (65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange; (20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in person customer engagement (10%) Conduct market research of products and pricing for the purpose of promoting new products; (5%) Work cooperatively with teammates in the administration of sales transactions. Duties Contacts current and prospective clients to identify their need for existing and/or new products Responds to and processes incoming calls and orders Opens new accounts and maintains existing customer base Enters orders into system and liaises with operations and purchasing teams through the process Maintains knowledge base on current products and learns about new products Provides pricing quotations and follows-up on quotes Provides basic technical support on products Builds strong relationships for repeat opportunities Requirements: Post-Secondary education Proficiency with Microsoft Word, Outlook and Excel Previous Sales/Inside Sales experience is highly beneficial Superior interpersonal and communication skills Ability to develop long-term client relationships A highly professional approach to business Exceptional organization skills, ability to multitask and a keen eye for detail Technically proficient to quickly learn and understand products Ability to develop quotations & project bid packaging / pricing / presentations Knowledge of electrical industry in general is an asset Willingness to work overtime as needed and a sense of team spirit What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

The Account Manager is responsible for processing orders, providing technical support, and building strong relationships with both existing and prospective clients. They will also conduct market research and actively pursue new business opportunities to promote company products.

Requirements

Candidates must have post-secondary education and previous experience in sales or inside sales. Proficiency in Microsoft Office suite and strong interpersonal, organizational, and technical learning skills are required.

Benefits

• Annual profit-sharing
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Postsecondary Scholarship Program
• Charging terminals
• Years of Service Recognition Program

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Inside Sales
• Customer Service
• Market Research
• Order Processing
• Technical Support
• Relationship Building
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Pricing Quotations
• Project Bid Packaging
• Multitasking
• Communication Skills
• Interpersonal Skills
• Electrical Industry Knowledge
• Organizational Skills
• Order Entry
• Quick Learning
• Research
• Decision Making
• Communication
• Customer Engagement
• Employee Assistance Programs
• Packaging And Labeling
• Operations
• Energy Transformation
• Presentations
• Purchasing
• Quotations
• Regional Sales
• Telehealth
• Electrical Industry

Job areas

• Sales
• Customer Service & Support
• Energy
• Administrative
• Account Manager Specialist
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

More jobs from Guillevin