Credit Representative

Job summary

The Credit Representative is responsible for managing a portfolio of client accounts, including performing collection calls and conducting financial risk assessments. They also process credit applications, maintain accounting records, and collaborate with branch managers to resolve payment disputes.

Job details

Credit Representative Status: Regular, Full time Location: Burnaby, British Columbia Job Description Reporting to the Credit Manager, the Credit Representative is responsible for credit/collections for a portfolio of clients across several branches across the region. MAIN RESPONSIBILITIES: Make collection calls and follow up regularly to ensure prompt payment received by customers Perform regular financial reviews to assess risk Process credit card payments and apply in accounting system Processing and approving new credit applications Setting up new accounts in system Temporarily suspend credit privileges as necessary Complete comprehensive credit inquiries Assist with cash application when required Liaise with branch managers to update on receivables and ensure disputes get addressed in a timely manner Develop and maintain teamwork both internally and externally Other duties as assigned by the Credit Manager REQUIREMENTS: Minimum 5 years’ experience in a similar position dealing with high volume business to business collections in a fast-paced environment Degree in finance, accounting and administration or other relevant education is preferred Must have experience reading and analyzing Equifax, Dun and Bradstreet reports for risk assessment/credit granting Excellent working knowledge of Excel, Word and Outlook (MS Office) Excellent Communication skills both spoken and written Professional and courteous phone manner Motivated and results-oriented Must be able work independently Ability to resolve conflicts and make decisions in a timely manner Credit experience in the construction industry is an asset Must have exemplary multi-tasking and time management skills What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

The Credit Representative is responsible for managing a portfolio of client accounts, including performing collection calls and conducting financial risk assessments. They also process credit applications, maintain accounting records, and collaborate with branch managers to resolve payment disputes.

Requirements

Candidates must have at least 5 years of experience in high-volume B2B collections and proficiency in analyzing credit reports. A degree in finance, accounting, or administration is preferred, along with strong skills in MS Office and professional communication.

Benefits

• Annual profit-sharing
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Postsecondary Scholarship Program
• Charging terminals
• Years of Service Recognition Program

Listed skills

• Collections · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred
• Time management · Preferred
• Multi-Tasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Credit management
• Collections
• Financial reviews
• Risk assessment
• Credit card processing
• Accounting software
• Equifax analysis
• Dun and Bradstreet analysis
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Communication skills
• Conflict resolution
• Time management
• Multi-tasking
• B2B collections
• Communication
• Decision Making
• Finance
• Risk Analysis
• Time Management
• Teamwork
• Business To Business
• Multitasking
• Employee Assistance Programs
• Accounting
• Telehealth
• Accounts Receivable
• Accounting Software
• Energy Transformation
• Cash Application
• Credit Management

Job areas

• Finance & Accounting
• Energy
• Construction
• Administrative
• Credit Representative
• Credit / Loan Counselor
• Credit and Loans Officers
• Credit Counselors

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