Inside Sales Representative-FR

Inside Sales Representative Statut Régulier, Temps plein Emplacement Edmonton, Alberta Description Du Poste Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. Main Responsibilities Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs; Responds to the customer's inquiries in a timely manner; On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager; Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards; Proactively suggests associated and/or alternate products as needed; Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.; Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge. Requirements One (1) to three (3) years of industry experience preferable, or a combination of relevant professional training and experience Strong English communication skills written and spoken Demonstrated people skills; Excellent organizational skills; Relevant DataComm Market Knowledge and experience is an asset for this position. Knowledge of products and services sold within our market; Must be customer service driven; Good knowledge of MS Office (Word, Excel, Outlook). Work Location: 21469- 115 Avenue NW Edmonton, AB T5S 0K5 Pourquoi se joindre à nous? Nous sommes le partenaire d’affaires des entreprises qui pourront optimiser leur chaine de production grâce à notre expertise en automatisation et robotique.On offre un environnement de travail convivial avec de belles opportunités d'emplois. On valorise l'initiative, on encourage l'engagement et on reconnaît la contribution de chacun. On Se Distingue Par Notre Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture. Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence. Parmi Nos Avantages Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun. Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE). REER collectif avec contribution de l’employeur et CELI. Programme de bourses d’études postsecondaires pour les enfants. Programme de reconnaissance des années de service. Lieux de travail munis de bornes de recharge. Joins la grande famille Guillevin : un groupe en plein essor partenaire de vos ambitions ! Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

The Inside Sales Representative is responsible for selling products, processing customer orders, and providing technical information to resolve customer issues. They proactively suggest alternate products and collaborate with the Business Centre Manager and Outside Sales Representatives to optimize sales.

Candidates should ideally have one to three years of industry experience or a combination of relevant training and experience. Proficiency in MS Office and strong English communication and interpersonal skills are required.

• Annual profit sharing • Flexible and comprehensive group insurance • 24/7 health resources • Telemedicine • Employee assistance program (EAP) • Group RRSP with employer contribution • TFSA • Post-secondary scholarship program for children • Service anniversary recognition program • Workplace charging stations

• Customer servicePreferred
• MS-OfficePreferred
• NegotiationPreferred
• Technical SupportPreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Customer Service
• Negotiation
• Order Processing
• Technical Support
• MS Office
• English Communication
• Organizational Skills
• DataComm Market Knowledge

• Sales
• Customer Service & Support
• Manufacturing
• Logistics

Minimum experience

2+ years

Apply by

Sep 30, 2026

Posting language

French

Working hours

40 hours per week

Seniority

Entry level