System Administrator

JJOB PURPOSE: As a System Administrator, you will play a crucial role in ensuring the seamless operation of our IT systems. You will provide technical support, troubleshoot issues, and assist with system monitoring. The ideal candidate for this role possesses a strong foundation in administering Windows, Mac, and Linux systems, and is committed to delivering outstanding customer service. ------------------------------------------------------------------------------------------------------------ DUTIES AND RESPONSIBILITIES: Respond to incoming IT support requests via phone, email, or ticketing system. Assist end-users in resolving hardware, software, and network-related issues. Administer Windows, Mac, and Linux systems, including user account management and software installations. Perform standard user account setup/management Perform standard user equipment setup, workstations, laptops, and etc Monitor network and server performance to identify, report and address potential issues proactively. Collaborate with senior team members to implement improvements based on monitoring data. Assist with equipment shipment/purchasing/retrieve Maintain accurate records of support requests, resolutions, and system changes. Create and update knowledge base articles for common issues. QUALIFICATIONS: 1-3 years of IT system administration experience and or bachelors degree in IT or 3+ years of experience. IT-related certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. Strong knowledge of Windows, Mac, and Linux operating systems. Basic understanding of network protocols and troubleshooting. Excellent customer service skills. Excellent communication, analytical, and problem-solving skills. Ability to work independently and as part of a team. Dynamic and eager to learn and grow. Bilingual proficiency in both French and English On-Site Montreal ABOUT HAIVIS Haivision Systems Inc. (“Haivision”) (TSX: HAI), a leading global provider of mission-critical, real-time video networking and visual collaboration solutions. Haivision is a leading global provider of mission-critical, real-time video networking and visual collaboration solutions. Haivision enables organizations globally to engage audiences, enhance collaboration, and support decision-making. Haivision provides high-quality, low-latency, secure, and reliable live video at a global scale. Haivision open-sourced its award-winning SRT low-latency video streaming protocol and founded the SRT Alliance to support its adoption. Awarded four Emmys® for Technology and Engineering from the National Academy of Television Arts and Sciences, Haivision continues to fuel the future of IP video transformation. Founded in 2004, Haivision is headquartered in Montreal and Chicago with offices, sales, and support located throughout the Americas, Europe, and Asia. To learn more, visit Haivision at www.haivision.com. If you are a qualified and interested candidate for this position, please submit your resume to [email protected]. Please indicate clearly which position you are applying for. We look forward to hearing from you.

The System Administrator is responsible for providing technical support and managing Windows, Mac, and Linux systems. Key duties include resolving hardware and software issues, monitoring network performance, and maintaining system documentation.

Candidates need 1-3 years of IT administration experience or a bachelor's degree in IT, with strong knowledge of multiple operating systems. Bilingual proficiency in French and English is required for this Montreal-based role.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Windows Administration
• Mac Administration
• Linux Administration
• Technical Support
• Network Troubleshooting
• User Account Management
• System Monitoring
• Customer Service
• Hardware Setup
• Software Installation
• Knowledge Base Documentation
• Bilingual Proficiency (French/English)

• Technology
• Customer Service & Support
• Software
• Creative & Media

Minimum education

Professional degree

Minimum experience

3+ years

Apply by

Sep 12, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available