Hajira Begam

Billing and Office Administration professional with 6+ years of experience spanning billing operations, cashier handling, backend process support, and customer service across textile, café, and IT-enabled service environments. Proven track record in POS billing, invoice processing, cash reconciliation, data management, and report preparation, backed by a Microsoft Office Diploma (DMO) and Graphics Animation Diploma (JDGA). Demonstrates strong cross-cultural adaptability and transferable skills suited to fast-paced, multicultural work settings. Combines technical proficiency in MS Office and computer applications with sharp attention to detail and process accuracy. Well-positioned to add value as a versatile, detail-driven resource in the international job market and overseas business landscape.

• C#Expert
• C++Expert
• Cash handlingExpert
• CommunicationExpert
• Data analysisExpert
• Data entryExpert
• Data visualizationExpert
• Financial analysisExpert
• HTMLExpert
• JavaExpert
• JavaScriptExpert
• LinuxExpert
• Microsoft ExcelExpert
• Microsoft OfficeExpert
• Microsoft WordExpert
• .NETExpert
• Problem solving
• TeamworkExpert
• Time managementExpert

1. Billing Executive & Cashier

   Textile & Café Industry

   Jul 2023 to Aug 2026

   India

    Oversaw front-desk billing counters, processing customer transactions start to finish  Ran POS systems to generate accurate invoices for every sale  Reconciled daily cash intake and produced end-of-day balance summaries  Resolved customer billing questions and guided them through payment options  Tracked inventory movement against sales entries to catch discrepancies early  Partnered with management to keep front-office operations running smoothly

2. Billing Executive & Cashier

   Textile & Café Industry

   Jul 2023 to Aug 2026

   India

   • Oversaw front-desk billing counters, processing customer transactions start to finish • Ran POS systems to generate accurate invoices for every sale • Reconciled daily cash intake and produced end-of-day balance summaries • Resolved customer billing questions and guided them through payment options • Tracked inventory movement against sales entries to catch discrepancies early • Partnered with management to keep front-office operations running smoothly

3. Process Associate/Backend Support Executive

   Avanze Technology

   Sep 2020 to Aug 2023

   India

    Handled end-to-end backend documentation, ensuring accuracy across all process records  Entered and updated large volumes of data while maintaining consistency in company databases  Liaised with cross-functional teams to keep workflows aligned and on schedule  Compiled daily operational summaries and reports for management review  Reviewed project documentation for quality benchmarks prior to final submission  Troubleshot process and system-related issues to minimize downtime and delays

4. Process Associate/Backend Support Executive

   Avanze Technology

   Sep 2020 to Aug 2023

   India

   • Handled end-to-end backend documentation, ensuring accuracy across all process records • Entered and updated large volumes of data while maintaining consistency in company databases • Liaised with cross-functional teams to keep workflows aligned and on schedule • Compiled daily operational summaries and reports for management review • Reviewed project documentation for quality benchmarks prior to final submission • Troubleshot process and system-related issues to minimize downtime and delays

5. Process Executive

   Source HOV

   Jul 2018 to Nov 2019

   India

    Verified and processed customer data with a strong focus on precision and turnaround time  Kept database entries and records current through regular audits and updates  Contributed to smoother task sequencing by coordinating across operational stages  Cross-checked business data for validity before it moved downstream  Compiled system reports and executed routine updates as part of daily deliverables  Worked closely with supervisors to flag and close out recurring process gaps

6. Process Executive

   Source HOV

   Jul 2018 to Nov 2019

   India

   • Verified and processed customer data with a strong focus on precision and turnaround time • Kept database entries and records current through regular audits and updates • Contributed to smoother task sequencing by coordinating across operational stages • Cross-checked business data for validity before it moved downstream • Compiled system reports and executed routine updates as part of daily deliverables • Worked closely with supervisors to flag and close out recurring process gaps

1. Anna University

   Master of Computer Applications

   Tamil Nadu

   2016 to 2018

2. Anna University

   Master of Computer Applications, Computer Applications

   India

   2018

3. Periyar University

   Bachelor of Computer Applications

   2016

4. Periyar University

   Bachelor of Computer Applications, Computer Applications

   India

   2016

• Diploma in Microsoft Office (DMO)

• Junior Diploma in Graphics Animation (JDGA)

• Web Designing Course

  CIROCOSOFT, India

• EnglishProfessional