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Hallmark Global Solutions Ltd logo

Business Analyst

  • Mississauga, ON
  • On-site
  • Posted Oct 1, 2026
  • 1 position

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Employment type
Full-time
Experience level
Senior · 5+ years
Apply by
Oct 29, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Executive
Application method
Direct apply is available

Job summary

Gather and document requirements for KYC and client onboarding solutions, and work with compliance, risk, operations, and technology stakeholders to improve related processes. Coordinate delivery through the SDLC, support UAT and defect analysis, and ensure solutions meet regulatory and internal compliance requirements.

Job details

Role Overview We are looking for an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology teams to deliver KYC and client onboarding solutions. Key Responsibilities Gather, analyze, and document business requirements for KYC and client onboarding processes. Work closely with Compliance, AML, Risk, Operations, and Technology teams. Define BRDs, FRDs, user stories, process flows, and functional specifications. Analyze and improve KYC/CDD/EDD processes and workflows. Support customer onboarding, periodic reviews, remediation, and KYC data management. Identify process gaps, risks, and opportunities for automation and optimization. Coordinate with development and QA teams throughout the SDLC. Support UAT, defect analysis, and business validation. Ensure solutions align with regulatory and internal compliance requirements. Required Skills 5+ years of experience as a Business Analyst in Banking/Financial Services. Strong hands-on experience in KYC / Client Onboarding / AML / CDD / EDD. Strong requirements gathering and documentation skills. Experience with BRD, FRD, User Stories, Process Flows, and UAT. Good understanding of banking operations, compliance, and regulatory processes. Excellent stakeholder management and communication skills. Experience working in Agile/Scrum environments. Preferred Experience with KYC platforms, client lifecycle management, or regulatory technology. Knowledge of SQL, data mapping, APIs, and system integrations. Experience with JIRA/Confluence or similar tools.

What you’ll do

Gather and document requirements for KYC and client onboarding solutions, and work with compliance, risk, operations, and technology stakeholders to improve related processes. Coordinate delivery through the SDLC, support UAT and defect analysis, and ensure solutions meet regulatory and internal compliance requirements.

Requirements

Requires 5+ years of business analysis experience in banking or financial services, with hands-on KYC, client onboarding, AML, CDD, or EDD experience. Candidates should have strong requirements documentation, stakeholder communication, banking compliance knowledge, and Agile/Scrum experience; SQL, data mapping, APIs, integrations, and KYC platforms are preferred.

Listed skills

  • SQL · Preferred
  • Client Onboarding · Preferred
  • Requirements gathering · Preferred
  • Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • KYC
  • Client Onboarding
  • AML
  • CDD
  • EDD
  • Requirements Gathering
  • Business Requirements Documentation
  • Functional Requirements Documentation
  • User Stories
  • Process Flows
  • UAT
  • Stakeholder Management
  • Agile/Scrum
  • SQL
  • Data Mapping
  • APIs

Job areas

  • Finance & Accounting
  • Data & Analytics
  • Consulting
  • Technology

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