Administrative Assistant - Float

Together, we do amazing things every day. Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! Position Overview: The Administrative Assistant – Float will provide comprehensive administrative support to our healthcare professionals in a team setting. Duties and Responsibilities: Booking patient appointments, greeting patients, and answering the HFHT phone line Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality Maintaining patient records by obtaining, recording, and updating personal information Scanning and faxing of patient information and consultation reports Liaising with practice–based primary care teams Overseeing and monitoring room bookings and scheduling ***The above responsibilities are not to be considered all-inclusive. Requirements: BA or diploma in Medical Office Administration or equivalent Exceptional customer service, communication and organizational skills Excellent interpersonal skills, with proven ability to work well in a team environment Demonstrated problem solving skills and initiative Proficient with Microsoft Office Must be able to multi-task and prioritize while working within a busy environment Experience with EMR (Practice Solutions Suite) an asset Previous experience in a clinical setting an asset Excellent attendance Reliable transportation (vehicle and G license) Why join the HFHT? Competitive Employee Value Proposition including, but not limited to: Healthcare of Ontario Pension (HOOPP) Extended health care benefits including health, dental, vision & critical Illness insurance Meaningful, purpose-based work 12 paid Stat holidays and one (1) extra float day On-site parking Ongoing green initiatives Summary Classification: Non-Union Multi-Site: Yes Employee Class: Full-Time Schedule: Monday-Friday; 40hrs/week Date Available: ASAP Salary: $49,000 – $55,979.87 Application Instructions Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: [email protected] Note If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

The Administrative Assistant provides comprehensive support to healthcare professionals, including booking appointments and managing patient records. They act as a primary point of contact for patients and families while coordinating with primary care teams.

Candidates must have a BA or diploma in Medical Office Administration and proficiency in Microsoft Office. Experience in a clinical setting and familiarity with Practice Solutions Suite EMR are considered assets.

• Healthcare Of Ontario Pension (HOOPP) • Extended Health Care Benefits • Health Insurance • Dental Insurance • Vision Insurance • Critical Illness Insurance • 12 Paid Stat Holidays • Extra Float Day • On-site Parking

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Organizational Skills
• Interpersonal Skills
• Problem Solving
• Microsoft Office
• Multi-tasking
• Prioritization
• EMR
• Practice Solutions Suite

• Administrative
• Healthcare
• Customer Service & Support
• Government & Public Sector

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available