Booking Clerk

Job summary

The Booking Clerk provides clerical and administrative support, including patient registration, scheduling, and database entry. They coordinate internal and external communication while supporting ambulatory clinic services within an interdisciplinary team.

Job details

The Booking Clerk provides clerical and administrative support to patients, families and those providing service and/or care and functions according to the job description for Booking Clerk. Responsibilities include: registration, scheduling, database entry, coordinating internal and external communication, coordinating and supporting ambulatory clinic services and performing other clerical functions as required. Tasks also require using various computer programs, including but not limited to Meditech (CWS, ORM) MiReq. The Business Clerk will be working with an interdisciplinary team including nursing, allied health, physicians and learners. 1. Grade 12 or equivalent 2. Graduate of community college secretarial or office administration program or equivalent office experience 3. Medical Terminology Certificate 1 and 2, subject to testing 4. Keyboarding 40 wpm, subject to testing 5. Ability to use Meditech software/modules (i.e. Community Wide Scheduling, Patient Care Inquiry, ORM and Order Entry) is required and subject to testing 6. Ability to use computer applications: Microsoft Office (i.e. Word, Excel, Outlook) is required and subject to testing 7. Minimum of 2 years recent related experience in an ambulatory clinic 8. Demonstrated effective communication, organizational, and interpersonal skills within an interdisciplinary team 9. Demonstrate ability to sit for long periods, repetitive reaching and repetitive bending 10. Commitment to a safe work environment and adherence to regulated safety activities 11. Commitment to Hamilton Health Sciences' mission, vision, and values 12. Understanding of privacy and confidentiality policies

What you’ll do

The Booking Clerk provides clerical and administrative support, including patient registration, scheduling, and database entry. They coordinate internal and external communication while supporting ambulatory clinic services within an interdisciplinary team.

Requirements

Candidates must have a Grade 12 education, a secretarial or office administration diploma, and a Medical Terminology Certificate. A minimum of 2 years of recent experience in an ambulatory clinic and proficiency in Meditech and Microsoft Office are required.

Listed skills

• Administrative Support · Preferred
• interpersonal skills · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical support
• Administrative support
• Patient registration
• Scheduling
• Database entry
• Medical terminology
• Meditech
• Microsoft Office
• Communication skills
• Organizational skills
• Interpersonal skills
• Data entry
• MEDITECH EHR
• Administrative Support
• Office Administration
• Order Entry
• Effective Communication
• Microsoft Excel
• Clerical Works
• Communication
• Confidentiality
• Health Sciences
• Interpersonal Communications
• Medical Terminology
• Microsoft Outlook
• Nursing
• Object-Relational Mapping
• Software Modules

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Booking Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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