Business Clerk

Job summary

The Business Clerk provides clerical, administrative, and business support to patients and families within the Orthopedic Clinic Call Centre. They are responsible for managing scheduling, patient registration, and coordinating effectively with various hospital departments.

Job details

Reporting to the Clinical Manager, the Business Clerk in the Orthopedic Clinic Call Centre provides clerical, administrative & business support to patients, families and those providing service and/or care among the three Orthopedic Clinics. Functions according to the job description for Business Clerks. 1. Graduate of community college secretarial/medical office administration program 2. 2-3 years of recent relevant medical office experience 3. Successful completion and documentation of Level 1 and Level 2 Medical Terminology course 4. Knowledge and skill in using computer systems including Meditech Software, PCI, Community Wide Scheduling, Patient Registration and PACS 5. Keyboarding 40 WPM 6. Demonstrated excellence in effective communication and interpersonal skills within a professional call centre environment 7. Demonstrated knowledge and skill in using computers (MS Windows, MS Office, MS Outlook) 8. Demonstrated proficient use of an automated telecommunications system 9. Demonstrated ability to prioritize competing demands and manage time effectively in a fast-paced environment 10. Demonstrated effective communication (verbal and written), interpersonal, public-relations and problem-solving skills 11. Ability to set priorities and organize work accordingly 12. Demonstrated ability to deal with various hospital departments effectively and collaboratively 13. Demonstrated ability to appreciate the confidential nature of the position and to maintain discretion 14. Ability to sit for long periods, repetitive reaching, repetitive bending Medical terminology, computer and typing skills will be tested

What you’ll do

The Business Clerk provides clerical, administrative, and business support to patients and families within the Orthopedic Clinic Call Centre. They are responsible for managing scheduling, patient registration, and coordinating effectively with various hospital departments.

Requirements

Candidates must have a community college secretarial or medical office administration diploma and 2-3 years of relevant medical office experience. Proficiency in medical terminology, computer systems, and a typing speed of 40 WPM are required.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• MS-Office · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Clerical support
• Administrative support
• Meditech software
• Patient registration
• Community wide scheduling
• PACS
• Keyboarding
• Telecommunications system
• Communication skills
• Interpersonal skills
• Problem-solving
• Time management
• MS Windows
• MS Office
• MS Outlook
• MEDITECH EHR
• Office Administration
• Effective Communication
• Orthopedics
• Microsoft Windows
• Business Support Systems
• Clerical Works
• Communications Systems
• Public Relations
• Interpersonal Communications
• Problem Solving
• Medical Office Procedures
• Medical Terminology
• Microsoft Outlook
• Microsoft Office
• Patient Registration
• Time Management
• Typing
• Scheduling
• Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Business Clerk
• Medical Transcriptionist
• Medical Secretaries
• Medical Transcriptionists