Clerk Typist 4- Reception
The Clerk Typist 4 manages patient inquiries via computer and telephone while directing visitors to appropriate hospital departments. They are also responsible for booking on-call and family sleep rooms and providing training to other reception staff.
- On-site
- Hamilton, ON
- Posted Aug 26, 2026
- Apply by Sep 2, 2026
- 1 position
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Job summary
Under minimum supervision, the Clerk Typist 4 will answer all patient related inquires via computer or telephone, direct and advise visitors to wards, departments and book on-call rooms for residents and family sleep rooms. The Clerk Typist 4 will provide training to other Information/Reception staff as needed. Performs all other duties as assigned. 1. Minimum Grade 12 2. Medical Terminology Levels 1 & 2 Certificate. (subject to testing) 3. Previous office experience and/or experience with Meditech 4. Proficient typing (minimum 35 wpm) and computer skills Word 2000 (testing of qualifications may be required) 5. Demonstrated excellent interpersonal, communication (verbal and written) skills 6. Demonstrated excellent telephone manner and customer service skills 7. Excellent organizational skills and the ability for detail work 8. Demonstrated ability to function within a very busy environment and maintain a friendly, courteous attitude 9. Ability to work efficiently under minimal supervision 10. Excellent public relations skills 11. Conflict resolution skill
What you’ll do
The Clerk Typist 4 manages patient inquiries via computer and telephone while directing visitors to appropriate hospital departments. They are also responsible for booking on-call and family sleep rooms and providing training to other reception staff.
Requirements
Candidates must possess a minimum Grade 12 education and a Medical Terminology certificate. Proficiency in typing at 35 wpm, experience with Meditech, and strong interpersonal and organizational skills are required.
Listed skills
- Customer servicePreferred
- CommunicationPreferred
- Data entryPreferred
- Microsoft WordPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Medical Terminology
- Meditech
- Typing
- Computer Skills
- Microsoft Word
- Interpersonal Skills
- Communication
- Telephone Manner
- Customer Service
- Organizational Skills
- Public Relations
- Conflict Resolution
- Reception
- Data Entry
- MEDITECH EHR
- Productivity Improvement
- Computer Literacy
- Interpersonal Communications
Job areas
- Administrative
- Healthcare
- Customer Service & Support
- Clerk Typist/Receptionist
- Office Technician / Typist
- Typists and Word Processing Operators
- Word Processors and Typists
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Sep 2, 2026
- Posting language
- English
- Working hours
- 40 hours per week