Hapag-Lloyd AG

Verified Job Source

A leader in the global container shipping and logistics industry. Your cargo, our promise.

Hamburg

Maritime Transportation

5,001+ people

About

With a fleet of 302 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has 15,200 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 24 marine terminals in Europe, Latin America, the United States, India and North Africa. 4,400 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.

Open positions

Coordinator, Inland Delivery Team

Hybrid · Vancouver

As the first point of contact for customers, you will play a vital role in representing Hapag-Lloyd (Canada) Inc. and its values. Your primary focus is to provide an exceptional level of service, ensuring customer satisfaction and efficient cargo delivery. This role requires excellent communication skills, a collaborative mindset, and the ability to manage multiple tasks effectively. Deliver high-quality service to customer requests, meeting daily KPIs, via various communication channels. Facilitate cargo release processes, including customs clearance and inspection notifications. Produce ac…

Coordinator Customer Service Booking

Hybrid · Montréal

The Coordinator Customer Service Booking manages the end-to-end shipment lifecycle, from initial booking to final delivery. They act as the primary point of contact for key accounts, ensuring policy compliance and resolving operational inquiries.