General Manager Operations

Harbinger has partnered with a large Transportation/Waste company. The General Manager will be responsible for overseeing all aspects of the division, including operations, safety, financial performance, customer satisfaction, fleet management, regulatory compliance, and business development. This leadership role requires a strategic thinker with extensive transportation and logistics experience, exceptional operational expertise, and a strong commitment to safety and continuous improvement. The successful candidate will provide leadership to operations, dispatch, maintenance, safety, and administrative teams while driving profitability and ensuring exceptional service delivery. This role is onsite in the Hamilton area. Key Responsibilities: Operations Management Lead the day-to-day operations of the liquid tank transportation division. Develop and implement operational strategies to improve efficiency, productivity, and customer service. Monitor fleet utilization, route optimization, and equipment availability. Ensure on-time deliveries while maintaining the highest service standards. Oversee dispatch, scheduling, maintenance, and driver management. Financial Management Manage the division's operating budget and financial performance. Analyze key financial metrics including revenue, margins, operating costs, and profitability. Develop cost-control initiatives while maintaining service quality. Prepare forecasts, budgets, and operational reports for executive leadership. Identify opportunities to increase revenue and improve operational efficiency. Leadership & Team Development Provide leadership, coaching, and mentorship to managers and supervisors. Build a high-performance culture focused on accountability, teamwork, and continuous improvement. Recruit, develop, and retain top talent. Conduct performance reviews and establish measurable performance objectives. Safety & Compliance Promote a strong safety-first culture throughout the organization. Ensure compliance with all transportation regulations, including: TDG (Transportation of Dangerous Goods) DOT and FMCSA regulations (where applicable) Hours of Service requirements Environmental regulations Occupational Health & Safety legislation Monitor driver compliance, audits, training, and incident investigations. Lead continuous improvement initiatives related to safety performance. Customer Relations Build and maintain strong relationships with key customers. Ensure customer expectations are consistently exceeded. Resolve operational issues quickly and professionally. Participate in contract negotiations and customer review meetings. Fleet Management Oversee fleet maintenance strategies. Manage equipment replacement planning. Monitor equipment utilization and lifecycle costs. Ensure preventive maintenance programs are followed. Business Development Identify opportunities for growth within existing accounts. Support sales initiatives and strategic business development. Evaluate new markets and service offerings. Develop long-term growth strategies for the division. Qualifications Bachelor's degree in Business, Supply Chain, Transportation, Logistics, or a related field (preferred, but not required). 7+ years of progressive transportation and logistics leadership experience. Previous management experience within a liquid bulk or tank transportation environment is strongly preferred. Strong understanding of fleet operations, dispatch, maintenance, and transportation regulations. Proven experience creating/managing P&L responsibilities and operational budgets. Knowledge of transportation management systems (TMS), fleet software, and Microsoft Office. Experience leading large operational teams across multiple sites. Preferred Experience Liquid bulk transportation Chemical transportation Food-grade tank transportation Petroleum or fuel hauling Dangerous goods transportation Bulk logistics operations Key Competencies Strategic leadership Operational excellence Financial acumen Safety leadership Customer-focused mindset Change management Problem-solving and decision-making Team development and coaching Negotiation and relationship management Continuous improvement (Lean or Six Sigma experience is an asset) What We Offer Competitive compensation package (140K-160K++) Performance-based bonus Comprehensive health and dental benefits Retirement savings program Company vehicle or vehicle allowance (where applicable) Professional development opportunities Collaborative leadership team Opportunity to lead a growing transportation division This is an outstanding opportunity for a proven transportation leader to drive operational excellence, enhance customer satisfaction, and lead the continued growth of a high-performing Liquid Tank Transportation Division that has significant room to be grown to 100Million+ in annual revenue. Contact Harbinger Network to apply: Harbinger Network Inc. is a Canadian-based firm that serves companies across Canada, a diverse Network of Recruiters, and expertise in over 10 major disciplines. Our mission is to build meaningful careers for Professionals and develop powerhouse teams for all Businesses across Canada. To apply for the position of General Manager confidence, please submit your resume to: Shannon Davies - Director, Manufacturing Contact phone number: 365-599-5010 Contact email address: shannon@harbingernetwork.ca To learn more about Harbinger Network visit www.harbingernetwork.ca or contact us at 905-257-9691. #HNiJobs Disclosure: This posting represents an active and genuine vacancy with one of Harbinger Network’s clients and is not for speculative or pipeline recruitment. Harbinger Network and/or our Clients may use AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace the Hiring Manager’s judgement or decision-making in the hiring process.

The General Manager oversees all aspects of the liquid tank transportation division, including operations, safety, financial performance, and fleet management. The role focuses on driving profitability, ensuring regulatory compliance, and leading cross-functional teams to deliver exceptional customer service.

Candidates should have over 7 years of progressive transportation and logistics leadership experience, preferably in liquid bulk or tank transportation. A bachelor's degree in Business, Supply Chain, or a related field is preferred along with proven P&L management expertise.

• Competitive compensation package • Performance-based bonus • Comprehensive health and dental benefits • Retirement savings program • Company vehicle or vehicle allowance • Professional development opportunities

• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Strategic Leadership
• Operational Excellence
• Financial Acumen
• Safety Leadership
• Customer Relationship Management
• Change Management
• Problem-solving
• Team Development
• Negotiation
• Continuous Improvement
• P&L Management
• Fleet Management
• Regulatory Compliance
• Budgeting
• Logistics Strategy
• Dispatch Management

• Transportation
• Logistics
• Management & Leadership
• Security & Safety
• Customer Service & Support

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Executive

Application method

Direct apply is available