Deal Desk Contracts Administrator

Job summary

The Deal Desk Contracts Administrator manages the intake and tracking of deal requests, including the preparation of quotes, SOWs, and commercial documents. They ensure all documentation is accurate, approved, and properly recorded in Salesforce while coordinating with internal teams like Finance, Legal, and Delivery.

Job details

ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams! We’re looking for an organized, detail-oriented person who can help move managed-services, cloud-reseller, and professional-services opportunities from approved pricing through accurate contracts, Statements of Work (SOWs), signature, and internal handoff. This role administers the commercial and documentation process; it does not manage project delivery. The role is remote and is for anyone who can work remotely in the US or Canada. What your impact will be: Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms Coordinate professional-services SOW development with Sales, technical resources, and Professional Services Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal What we’re looking for: Associate degree or bachelor’s degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered 1–3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace What would make you stand out: Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review What success looks like: Deals progress with fewer administrative delays and complete approvals, signatures, and CRM records Quotes, contracts, and SOWs are accurate and consistent across documents Professional-services scope is complete, internally approved, executable by Delivery, and handed off clearly to Finance and Customer Success What we offer: Comprehensive medical, dental, and vision coverage A competitive compensation package Tons of opportunities for career growth Generous vacation (we want you to use it!) A culture that values community involvement and giving back About ClearDATA: ClearDATA helps healthcare organizations protect sensitive data and operate cloud environments with security, compliance, managed services, and professional-services support. Our teams work with customers to simplify cloud operations while maintaining the safeguards and accountability healthcare requires. About Harris Computer: Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award-winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Instagram: @weareharris LinkedIn: Harris Computer

What you’ll do

The Deal Desk Contracts Administrator manages the intake and tracking of deal requests, including the preparation of quotes, SOWs, and commercial documents. They ensure all documentation is accurate, approved, and properly recorded in Salesforce while coordinating with internal teams like Finance, Legal, and Delivery.

Requirements

Candidates should have an associate or bachelor's degree and 1–3 years of experience in sales operations, contracts administration, or a similar role. Proficiency in Salesforce and Microsoft Office or Google Workspace is required, along with strong organizational and communication skills.

Benefits

• Medical coverage • Dental coverage • Vision coverage • Competitive compensation package • Career growth opportunities • Generous vacation

Listed skills

• Google Workspace · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales operations
• Deal desk
• Contracts administration
• Order management
• Legal operations
• Customer operations
• Salesforce
• Microsoft Office
• Google Workspace
• CPQ
• Contract lifecycle management
• SOW development
• Pricing administration
• Electronic signature workflows
• Communication
• Attention to detail
• Technology Sales
• Order Management
• Software Solutions
• Sales Leadership
• Change Orders
• Customer Success Management
• Accountability
• Project Scoping
• Business Operations
• Workflow Management
• Cloud Operations
• Follow Through
• Amazon Web Services
• Auditing
• Microsoft Azure
• Business To Business
• Billing
• Customer Relationship Management
• Contract Lifecycle Management
• Finance
• Electronic Signatures
• Sales
• Managed Services
• Project Management
• Milestones (Project Management)
• Operations
• Order Management Systems
• Sales Operations
• Social Media
• Templates
• Coordinating
• Detail Oriented

Job areas

• Administrative
• Sales
• Legal
• Software
• Technology
• Contract Administrator
• Sales Support Assistant
• Shop Sales Assistants
• Sales and Related Workers, All Other