Facility Services Representative

Job summary

Provide administrative and operational support to the facilities department, including facilities ticket resolution, invoice processing, supply and PPE inventory management, and courier and mail distribution. Cover reception, monitor boardroom use, support the printing centre, and coordinate with Human Resources and IT to complete onboarding requirements.

Job details

Requisition ID: 102106 Job Category: Administration/Support Location: Mississauga, ON, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Our Mississauga office has an excellent opportunity to join our facilities team. The successful candidate will provide administrative and operational support to the facilities department and work in the printing Centre. Responsibilities: Assist the facilities manager as required including monitoring and resolving facilities tickets and supporting a variety of facilities tasks and projects as required Administrative tasks including: Filing and data entry Coding and processing vendor invoices Maintain office supply inventory including general office supplies and kitchen supplies and re-stocking as required Responsible for managing PPE inventory and assisting employees with their PPE requirements Able to receive and process incoming courier and ensure proper distribution Daily reception coverage Collect mail and distribute in the office Monitor daily boardroom use Partnering with other shared services teams (Human Resources and IT) in onboarding process to ensure all new staff requirements are actioned in a timely manner Qualifications and Experience Essential: High school diploma and equivalent work experience Excellent organizational, interpersonal, and communication skills Ability to manage and prioritize multiple tasks in a fast-paced environment Customer service experience Ability to work both independently, as well as on a team Ability to communicate politely and effectively in person, in writing, and on the telephone Ability to lift up to 60 pounds Ability to bend and stand for long periods of time Highly proficient in Microsoft Office Preferred: Previous experience working in an engineering consultancy firm is an asset Previous experience working in a facilities role is an asset Outgoing courier processing via shipping software an asset Experience in Zendesk is an asset Ability to work flexible hours on an ad-hoc basis Base salary range: $47,000 - $55,000 At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness. Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth. Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

What you’ll do

Provide administrative and operational support to the facilities department, including facilities ticket resolution, invoice processing, supply and PPE inventory management, and courier and mail distribution. Cover reception, monitor boardroom use, support the printing centre, and coordinate with Human Resources and IT to complete onboarding requirements.

Requirements

A high school diploma or equivalent work experience is required, along with strong organizational, interpersonal, communication, and customer service skills. Candidates should be proficient in Microsoft Office, able to prioritize multiple tasks independently and as part of a team, and able to lift up to 60 pounds and stand or bend for extended periods.

Benefits

• Comprehensive Benefits • Performance-Based Incentives

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Physical stamina · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Inventory management · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facilities Support
• Administrative Support
• Organization
• Interpersonal Communication
• Written Communication
• Customer Service
• Task Prioritization
• Multitasking
• Microsoft Office
• Invoice Processing
• Inventory Management
• Courier Processing
• Reception
• Mail Distribution
• Teamwork
• Physical Stamina
• Office Supply Management
• Workplace Inclusivity
• Lifting Ability
• Administrative Functions
• Communication
• Data Entry
• Finance
• Facility Management
• Innovation
• Invoicing
• Marketing Communications
• Writing
• Filing
• Prioritization

Job areas

• Administrative
• Customer Service & Support
• Management & Leadership
• Facility Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives