Busperson, Full Time

Job summary

The busperson is responsible for maintaining a clean and sanitary dining environment by clearing tables, managing garbage disposal, and delivering soiled items to the dish room. They also assist in seating guests and providing friendly, professional service according to company standards.

Job details

CORE EXPECTATIONS * Able to consistently demonstrate extraordinary guest service based on the 7 Essentials of Service. * Provide friendly, enthusiastic, and courteous service at all times; respond to customer inquiries regarding service; communicate to guests to help them understand proper use of the Dining Room. * Maintains a clean, sanitary and safe working environment. * Maintain a high standard of personal appearance and hygiene at all times, by presenting themselves on-time, well-groomed, and in full-approved uniform. * Ability to interact with co-workers in order to assure compliance with company service standards. * Must have sufficient mobility to perform assigned tasks within production and service time frames established for the job. KEY REQUIREMENTS * Provides thorough information regarding menu and menu items. * Handle dissatisfied customers in a courteous and professional manner. * Responsibilities include but are not limited to seating guests, waiting tables, sanitation, bussing, etc. * Ensures the safe operation equipment and environment by checking for and reporting hygiene and safety hazards to manager. * Clean tables in eating areas as needed to maintain a clean and orderly eating area. * Represents Company in a courteous, efficient, and friendly manner in all customer and associate interactions. * Follows principles of sanitation and safety in handling food and equipment. * Performs other tasks as assigned by management, not limited to the duties listed above. * At least 75% of the time involved in cleaning and general sanitation of dining area tables. * Responsible for garbage disposal, delivering soiled china, cutlery, etc to dish room area. * May be involved in sweeping and/or wet mopping floors etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you’ll do

The busperson is responsible for maintaining a clean and sanitary dining environment by clearing tables, managing garbage disposal, and delivering soiled items to the dish room. They also assist in seating guests and providing friendly, professional service according to company standards.

Requirements

Candidates must be able to perform physical tasks including lifting up to 50 pounds and maintaining high standards of personal hygiene and appearance. Strong communication skills and the ability to interact professionally with guests and co-workers are required.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Communication · Preferred
• Sanitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest service
• Sanitation
• Food safety
• Table maintenance
• Communication
• Customer service
• Hygiene standards
• Equipment handling
• Professionalism
• Teamwork
• Service Standards
• Customer Service
• Disabilities
• Mopping
• Garbage Disposal Unit
• Seating Guests
• Customer Inquiries
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Busser
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers