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Technology Operations Specialist

Maintain 24/7/365 availability of mission-critical infrastructure and drive incident recovery and root-cause analysis. Partner with development teams to implement automated logging, self-healing monitoring, and operational workflow improvements.

  • On-site
  • Toronto, ON
  • Posted Aug 26, 2026
  • Apply by Sep 25, 2026
  • 1 position

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Job summary

Technology Operations Specialist Job Description We are hiring a Technology Operations Specialist to maintain 24/7/365 availability, monitoring, and restoration for mission-critical infrastructure and applications. You will drive incident recovery, perform root-cause analysis, and deploy code directly to production environments while adhering to service level agreements. Additionally, you will partner with development teams to implement automated enterprise logging, self-healing monitoring systems, and operational workflow improvements. Lending industry experience must have!! Required Skills: 6-10 years of IT/systems operations experience, degree in CS/Engineering/IS or equivalent, incident/problem management, production code deployment, and analytical troubleshooting. Good-to-Have Skills: Enterprise monitoring and logging tools, network/storage infrastructure support, and experience building self-healing IT solutions. Technical Stack: Required: Mainframe/Host environments, Jira, Confluence. Preferred/Bonus: CRIF, XAM, ALS core banking/lending platforms.

What you’ll do

Maintain 24/7/365 availability of mission-critical infrastructure and drive incident recovery and root-cause analysis. Partner with development teams to implement automated logging, self-healing monitoring, and operational workflow improvements.

Requirements

Requires 6-10 years of IT systems operations experience and a degree in Computer Science, Engineering, or Information Systems. Must have experience in the lending industry and proficiency with Mainframe/Host environments, Jira, and Confluence.

Listed skills

  • JiraPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Incident Management
  • Problem Management
  • Production Code Deployment
  • Analytical Troubleshooting
  • Mainframe
  • Host Environments
  • Jira
  • Confluence
  • Enterprise Monitoring
  • Enterprise Logging
  • Network Infrastructure Support
  • Storage Infrastructure Support
  • Self-healing IT Solutions
  • Lending Industry Experience

Job areas

  • Technology
  • Software
  • Finance & Accounting
  • Engineering

Additional details

Minimum education
Bachelor’s degree
Minimum experience
5+ years
Apply by
Sep 25, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available