Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Associate
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Perform proactive checks and troubleshoot meeting room equipment, escalating issues to Tier 3 support when needed. Help users connect to meeting room technology, repair faulty equipment, and maintain accurate asset inventory.
Job details
Job title :-Meeting Room Technician (Tier 2)** Location :-Calgary, Alberta ## Job Summary Meeting room support technician for on-site downtown Calgary, we’re looking for someone with a genuine interest in technology who is coachable and eager to learn. We'll train you on the rest. ## Key Responsibilities - Check meeting room equipment for proactive room checks. - Troubleshoot issues and work with Tier 3 support when required. - Set up meeting rooms by helping users get connected. - Perform break-fix of faulty equipment. - Keep inventory and management of assets accurate. ## Skill Requirements - A strong interest in technology and a willingness to be coached. - Basic knowledge of Windows 10 and 11 and networking. - Good problem-solving skills. - Friendly, clear communication with a focus on the customer. - Able to pivot when priorities change.. Nice to have: Crestron Biamp Microsoft Teams Rooms. ## Other Requirements - Some experience in technical support, AV or IT, through work, school or personal projects. - Full time, on site, Monday to Friday.
What you’ll do
Perform proactive checks and troubleshoot meeting room equipment, escalating issues to Tier 3 support when needed. Help users connect to meeting room technology, repair faulty equipment, and maintain accurate asset inventory.
Requirements
The role seeks someone with some technical support, audio-visual, or IT experience gained through work, school, or personal projects, along with basic Windows 10/11 and networking knowledge. Candidates should be eager to learn, coachable, customer-focused, adaptable, and strong at problem-solving; Crestron, Biamp, and Microsoft Teams Rooms experience is a plus.
Listed skills
- Problem solving · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Meeting Room Equipment Troubleshooting
- Proactive Room Checks
- Technical Support
- Audio-Visual Support
- Windows 10
- Windows 11
- Networking
- Problem-Solving
- Customer Communication
- Equipment Setup
- Break-Fix Repair
- Asset Inventory Management
- Crestron
- Biamp
- Microsoft Teams Rooms
Job areas
- Technology
- Customer Service & Support
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