HCLTechVerified Job Source

ServiceNow Developer

Canada
Remote
Posted Sep 18, 2026
1 position

$97,000–$130,000 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Apply by: Oct 11, 2026
Posting language: English
Working hours: 40 hours per week
Location requirements: Country, Winnipeg, Manitoba, Canada
Seniority: Not Applicable
Application method: Direct apply is available

Job summary

Design and develop ServiceNow applications, workflows, and AI-powered service automation using Now Assist and Virtual Agent. Build enterprise integrations using REST APIs and Integration Hub to enhance employee support and self-service capabilities.

Job details

ServiceNow Developer – AI & Integration Location: Winnipeg, MB (Preferred) | Open to across Canada Role Summary We are seeking an experienced ServiceNow Developer with strong expertise in platform development, enterprise integrations, and AI-powered service automation. The ideal candidate will have hands-on experience building ServiceNow solutions, implementing Now Assist use cases, and developing Virtual Agent/Service Desk chatbot capabilities to enhance the employee support experience. Key Responsibilities Design, develop, and enhance ServiceNow applications and workflows. Build and support integrations using REST APIs, Integration Hub, MID Server, and other ServiceNow integration technologies. Develop and implement Now Assist use cases for ITSM and Service Desk operations. Design and enhance ServiceNow Virtual Agent and chatbot automation to improve self-service and reduce manual effort. Configure Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes. Troubleshoot production issues, support releases, and follow ServiceNow development best practices. Collaborate with architects, business stakeholders, and operations teams to deliver scalable automation solutions. Qualifications 6–8+ years of ServiceNow development experience. Strong hands-on experience with ServiceNow integrations and custom development. Experience implementing Now Assist, Virtual Agent, and chatbot automation. Proficiency in JavaScript, REST APIs, Integration Hub, Flow Designer, and ServiceNow scripting. Experience with ITSM modules and Service Catalog. ServiceNow CSA certification required; CAD or other ServiceNow certifications are an asset. Strong communication, problem-solving, and stakeholder management skills. Salary Range: CAD 97,000 to 130,000 plus medical / dental and RRSP

What you’ll do

Requirements

Requires 6-8+ years of ServiceNow development experience with proficiency in JavaScript and ITSM modules. A ServiceNow CSA certification is required, and experience with chatbot automation is essential.