Registered Nurse

Job summary

The Supervisor of Clinical Programs provides leadership, guidance, and coaching to a team of clinicians to ensure the delivery of high-quality, trauma-informed care. They are responsible for overseeing clinical operations, supporting staff development, and ensuring consistent service delivery during after-hours and weekend shifts.

Job details

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ehncanada.com Be part of the work that’s changing lives. Overview Reporting to the Clinical Director, the Supervisor, Clinical Programs plays a key role in supporting a team of clinicians, providing supervision, guidance, and coaching to ensure the continuous improvement and effectiveness of the program. The Supervisors, Clinical Manager, and Clinical Director work collaboratively to assess, treat, and support clients seeking help for substance, as well as concurrent mental health challenges. This role ensures that clinical care is delivered with a trauma-informed approach, and coordinates with other Supervisors to ensure seamless and consistent delivery of services after hours and on weekends. This includes close collaboration with the Supervisor responsible for the Addictions and Mental Health Support Worker team to ensure integration of care across various disciplines. The ideal candidate will have strong leadership skills, clinical expertise, and a deep commitment to providing high-quality, client-centered care. They will be passionate about working within an interdisciplinary team to improve client outcomes and support the ongoing development of clinical services. Please note that this is a casual role. Key Responsibilities Contribute feedback to the evaluation of program content, making recommendations to the Clinical Manager for revisions and improvements, as required using evidence-based practices. On site leadership to clinical team members after hours and on weekends as needed. Supervision and support of clinical development of counselling, nursing and support worker staff. Supports clinical manager providing ongoing feedback and input to performance review processes. Supports the effective and thorough onboarding and orientation of new staff which may include clinical content of sessions, client expectations, administrative processes, maintenance of excellent referent communication, outcome measures and discharge planning/summaries. In addition, ensures clinicians understand and live the organization’s mission, purpose and values while employing evidence-based therapy through a trauma informed lens. Participates with the Clinical Manager and provides input into the recruitment and selection process for staff. Participates in the development and implementation of new processes or initiatives as directed and completes projects as assigned by the Clinical Director or Clinical Manager. Is attentive to and intervenes on any client safety issues and investigates client concerns and complaints as required. Completes detailed documentation and charting appropriately for clinical issues arising after hours and ensures proper communication to all teams. Participates in leadership meetings where possible and consultation as required and makes recommendations on basis of the client progress Support a framework of accountability for clients in their recovery Engages in personal professional development, maintains appropriate professional associations, and provides current documentation to the Human Resources Department Provides supervision for students in placement at Bellwood Undertakes Quality Assurance activities as assigned including completion of outcome measures Engages in continued training provided by EHN, and other educational opportunities and benefits of interest to the clinician. Other duties as assigned Qualifications Master’s degree in social work, psychology or related discipline. Individuals with a BA degree in related field may be considered with commensurate experience and regulated with college. Minimum three to five years of mental health and addictions related experience; residential care experience considered an asset. Minimum of two years’ experience in leadership, including demonstrated knowledge of people management practices based on best practice. Membership and good standing with a regulatory college required. Experience with a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) required. Excellent decision-making and problem-solving skills to intervene in clinically complex situations. Ability to navigate ambiguity in a complex and fast-paced environment. Employee Benefits And Perks 24/7 Employee Assistance Program through GreenShield Health Access to in-house fitness facilities or discounted gym memberships Exclusive discounts through Perkopolis on entertainment, insurance, and more Supportive relocation opportunities due to our nationwide presence Discounts available at Kids & Co. Daycare. Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making. EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources. #INDHP

What you’ll do

The Supervisor of Clinical Programs provides leadership, guidance, and coaching to a team of clinicians to ensure the delivery of high-quality, trauma-informed care. They are responsible for overseeing clinical operations, supporting staff development, and ensuring consistent service delivery during after-hours and weekend shifts.

Requirements

Candidates must hold a Master’s degree in social work, psychology, or a related discipline, with at least three to five years of experience in mental health and addictions. Additionally, a minimum of two years in a leadership role and active membership with a regulatory college are required.

Benefits

• Employee Assistance Program
• Fitness facilities
• Discounted gym memberships
• Entertainment discounts
• Insurance discounts
• Relocation opportunities
• Daycare discounts

Listed skills

• crisis intervention · Preferred
• Problem solving · Preferred
• Quality assurance · Preferred
• Leadership · Preferred
• interdisciplinary collaboration · Preferred
• Decision Making · Preferred
• case management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical supervision
• Leadership
• Mental health counseling
• Addiction treatment
• Trauma-informed care
• Performance management
• Staff onboarding
• Evidence-based therapy
• Crisis intervention
• Clinical documentation
• Quality assurance
• Decision-making
• Problem-solving
• Interdisciplinary collaboration
• Case management

Job areas

• Healthcare
• Management & Leadership
• Social Services

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