WIC Community Coordinator

Job summary

The coordinator develops and maintains relationships with health and human service providers to facilitate referrals to the WIC program. They are responsible for conducting outreach activities, managing the community database, and representing WIC at public forums and health fairs.

Job details

Description ABOUT US: Health Imperatives (HI) is a multi-service organization dedicated to reducing health and wealth disparities while advancing meaningful opportunities and economic security for people south of Boston. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. The communities we serve, including Brockton, New Bedford, Plymouth, the South Shore, South Coast, Cape Cod, Martha’s Vineyard, and Nantucket, have some of the highest poverty rates and largest wealth gaps in Massachusetts. For nearly 50 years, we have addressed the complex needs of people who are disadvantaged by poverty and discrimination and have fallen through the cracks of mainstream systems of care. HI is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, immigrants, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, people with substance use disorders, and youth and adults who are or have been incarcerated. We provide a wide array of trauma-informed health care, emergency services, and support to nearly 20,000 individuals each year, and we are committed to making our programs more accessible to all. JOB ANNOUNCEMENT TITLE: WIC Community Coordinator HOURS: Part-time (20 hours/week); flexible schedule with occasional evenings and Weekends SALARY: $28.10 per hour PROGRAM: Cape Cod WIC BENEFITS: Medical, Dental, Vision, 403 Retirement Plan, Employee Assistance Program, etc. DUTIES: Under the direct supervision of the Program Director, the Community Coordinator’s responsibilities will include the following: Develops comprehensive listing, initiate contact and maintains working relationships with health and human service providers, advocacy organizations and other groups who use or might use WIC information in order to facilitate and carry out referrals between eligible populations and WIC. Develops and maintains the Massachusetts WIC Community Coordinator Database (CCDB) with community contacts made and 60 outreach activities conducted quarterly within the service area. Facilitates or conducts periodic in-services for staff and/or clients at local health and human service providers and other community agencies that work with the WIC population, i.e., Head Start, nursery or day care, grade schools, churches, EFNEP, neighborhood associations, Housing Authority, etc., as well as local pediatricians, obstetricians and other health care providers. In coordination with management staff, utilizes the performance management system Plan, Do, Study, Act (PDSA) model for improving outreach and/or retention activities. Submits progress reports, as requested. Attends monthly staff meetings, Community Coordinators’ Quarterly Meetings, new Community Coordinator Training and In- services, and participates in regional Community Coordinator meetings. Provides WIC program, education and outreach materials to local agencies and advocacy groups. In coordination with the program director and state WIC staff, represents WIC on committees or state public health initiatives, as well as other community activities. Represents WIC at community health fairs, workshops, and other public forums. Assists with retention activities with particular focus on existing or terminated participants who have already accessed WIC services to continue to participate in the WIC program. Creates updates and/or manages a local program’s social media platform. Requirements QUALIFICATIONS: Minimum High School or Associate’s Degree. Must demonstrate knowledge of community and health and human services in Cape Cod and the Islands region; must be outgoing, compassionate, and understanding to the needs of participant population; Good communication skills in oral and written English. Bilingual Portuguese helpful.

What you’ll do

The coordinator develops and maintains relationships with health and human service providers to facilitate referrals to the WIC program. They are responsible for conducting outreach activities, managing the community database, and representing WIC at public forums and health fairs.

Requirements

Candidates must have at least a high school or associate degree and demonstrate knowledge of community services in the Cape Cod and Islands region. Strong communication skills in English are required, and bilingual proficiency in Portuguese is considered helpful.

Benefits

• Medical • Dental • Vision • 403 Retirement Plan • Employee Assistance Program

Listed skills

• written communication · Preferred
• case management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Community Outreach
• Case Management
• Public Speaking
• Relationship Management
• Social Media Management
• Written Communication
• Oral Communication
• Bilingual Portuguese
• Trauma-Informed Care
• Referral Coordination
• Portuguese Language
• Advocacy
• Head Start (Education Program)
• Compassion
• Multilingualism
• Management
• Pediatrics
• Communication
• Community Health
• Public Health
• Employee Assistance Programs
• Performance Management
• English Language
• Exploitation
• Obstetrics And Gynaecology
• Human Services
• Written English
• Progress Reporting
• Coordinating
• Trauma Care

Job areas

• Social Services
• Healthcare
• Government & Public Sector
• Administrative
• Community Coordinator
• Community / Political Organizer
• Policy and Planning Managers
• Community and Social Service Specialists, All Other