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Heidi

Verified Job Source

Heidi Health is an AI Care Partner that automates administrative tasks in healthcare, enhancing clinician capacity and supporting millions of consults globally.

Melbourne, Victoria

Software Development
501–1,000 people

About

Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com

Open positions

Technical Project Manager

Hybrid · Toronto

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Applied AI Lead (Account Management)

Hybrid · Toronto

You will own strategic customer relationships and lead complex deployments from discovery through implementation and renewal. You will also partner with clinical engineers to drive product adoption and improve operational processes across the department.

Business Development Representative

Hybrid · Toronto

The Business Development Representative will create new opportunities through disciplined outbound efforts across multiple channels including calls, email, and social media. They will also research target accounts, manage a defined territory, and deliver high-quality meetings to Account Executives.

Sales Development Representative - Bilingual (French/English)

Hybrid · Toronto

The Sales Development Representative will generate and qualify inbound and outbound leads to build a robust pipeline for the Canadian sales team. They will conduct product demos, research target accounts, and maintain clear communication across internal departments to ensure seamless handoffs.

Customer Success Manager, West

Hybrid · Toronto

The Customer Success Manager will manage a portfolio of mid-market healthcare accounts by designing success plans, driving product adoption, and ensuring renewals. They will lead implementations, conduct quarterly business reviews, and build strong relationships with clinical and operational stakeholders.