Business Development Representative

Job summary

The Business Development Representative will create new opportunities through disciplined outbound efforts across multiple channels including calls, email, and social media. They will also research target accounts, manage a defined territory, and deliver high-quality meetings to Account Executives.

Job details

We’re Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. We’ve grown annual recurring revenue from $1 million to $50 million in two years. To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund. If you want to join us in doing work worth shipping, jump in. What you’ll do Create opportunity through disciplined, creative outbound across calls, email, social, and product-led signals Break into high-value medical practices, health systems, and executive stakeholders who have never heard of Heidi Research target accounts deeply to understand workflows, incentives, and hidden pain points Deconstruct complex clinical and operational processes to surface value others miss Own a defined territory and build a repeatable outbound engine that scales over time with Account Executives Book high-quality meetings and deliver clean, thoughtful handoffs to Account Executives Continuously test messaging, targeting, and sequencing to out-hustle incumbents and outperform the market What we’re looking for Priority one is a hard worker. Someone who takes personal responsibility for outcomes and consistently outworks their peers Intellectually sharp, coachable, and relentlessly driven to improve Comfortable being uncomfortable and earning wins the hard way Motivated by ownership, leverage, and long-term upside rather than short-term comfort Clear communicator who can earn attention and credibility in cold conversations Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you Other things to know Experience in healthcare or SaaS is helpful but not required Attitude, work ethic, and learning velocity matter more than years on a resume No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow Ideally live in Montreal, Toronto, or Vancouver to support our high-value markets The way we work 1. Build to Last We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. 2. Own Your Practice Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. 3. Move Fast, Stay Steady We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. 4. Make Others Better Honest feedback, steady support, and shared growth keep our teams improving together. Why you will flourish with us 🚀? In office to collaborate with like-minded professionals Healthcare, Dental, Vision benefit options Personal development budget of $500 per annum Become an owner, with shares (equity) in the company, if Heidi wins, we all win The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups The opportunity to fast track your startup career! Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

What you’ll do

The Business Development Representative will create new opportunities through disciplined outbound efforts across multiple channels including calls, email, and social media. They will also research target accounts, manage a defined territory, and deliver high-quality meetings to Account Executives.

Requirements

The ideal candidate is a hard worker who is intellectually sharp, coachable, and driven to improve. While sales experience is preferred, the company prioritizes attitude, work ethic, and learning velocity over specific years of experience.

Benefits

• Healthcare
• Dental
• Vision
• Personal development budget
• Equity
• In-office collaboration

Listed skills

• Cold Calling · Preferred
• Communication · Preferred
• Territory Management · Preferred
• Relationship Building · Preferred
• Negotiation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Outbound sales
• Lead generation
• Cold calling
• Email marketing
• Social selling
• Account research
• Sales prospecting
• Communication
• Workflow analysis
• Territory management
• Sales sequencing
• Relationship building
• Negotiation
• Strategic planning
• CRM usage
• Safety by Design
• Healthcare Industry Knowledge
• Accountability
• Workflow Management
• Strong Work Ethic
• Research
• Artificial Intelligence
• Software As A Service (SaaS)
• Equities
• Sales
• Selling Techniques
• Medical Practices And Procedures
• Target Accounts
• Honesty

Job areas

• Sales
• Technology
• Healthcare
• Software
• Business Development Representative
• Business Development Specialist
• Commercial Sales Representatives
• Market Research Analysts and Marketing Specialists

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