front desk agent

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Investigate complaints and claims Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Provide customer service Benefits Health benefits Health care plan Paramedical services coverage Financial benefits Group insurance benefits

The agent is responsible for registering guests, managing room reservations, and processing arrivals and departures. They also provide information on hotel facilities and local points of interest while handling clerical tasks.

Candidates must have a high school graduation certificate and between one to two years of experience. Proficiency in English is required for this on-site hotel role.

• Health Benefits • Health Care Plan • Paramedical Services Coverage • Group Insurance Benefits

• Customer servicePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Guest Registration
• Reservation Management
• Customer Service
• Payment Processing
• Complaint Resolution
• Clerical Duties
• Telephone Handling
• Inventory Management

• Hospitality
• Customer Service & Support
• Administrative

Minimum education

High school

Minimum experience

0+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level