Banquet Supervisor

Company Description Hilton Toronto/Markham Suites Conference Centre & Spa is York Region’s only Four Diamond, all-suite hotel, offering a memorable experience for business, leisure, and event guests. The property features spacious two-room suites, full-service amenities, and a strong focus on exceptional hospitality. Guests enjoy access to Unionville Athletic Club, Mernov Medi Spa, and locally inspired cuisine at Essence of Unionville, including Brunch and Afternoon Tea. The hotel provides elegant banquet spaces for up to 1,200 guests, a serene Zen Garden, and off-site catering options for special events. Conveniently located about 30 minutes from Pearson Airport, the hotel is close to Main Street Unionville, Vaughan Mills, Canada’s Wonderland, and downtown Toronto. Role Description The Banquet Supervisor is a full-time, on-site role based at Hilton Toronto/Markham Suites Conference Centre & Spa in Toronto, ON. This role oversees the setup, execution, and breakdown of banquet events, ensuring that all function rooms are prepared according to event specifications and brand standards. The Banquet Supervisor coordinates and leads banquet staff, assigns duties, and monitors service quality to support guest satisfaction during meetings, weddings, and other special events. Daily responsibilities include liaising with the banquet kitchen and sales teams, managing timing and flow of service, resolving guest issues promptly, and maintaining cleanliness, safety, and presentation of all banquet areas. The role also involves monitoring inventory of banquet supplies, supporting training of team members, and ensuring compliance with food safety and workplace health and safety guidelines. Qualifications Candidates should possess strong Supervisory Skills, including team leadership, task delegation, and performance monitoring. Candidates should possess Food Service capabilities, such as knowledge of banquet operations, food handling standards, and coordination with kitchen staff. Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on delivering courteous, timely, and responsive service to guests. Candidates should possess effective Communication skills, including clear verbal communication and the ability to collaborate with cross-functional teams. Relevant experience in hotel banquets, catering, or event operations, preferably in an upscale or full-service environment. Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules. Strong organizational and time-management abilities, with attention to detail and problem-solving skills. Knowledge of health, safety, and food hygiene regulations; Smart Serve or equivalent certification is an asset. High school diploma or equivalent required; post-secondary education in hospitality or a related field is an advantage.

The Banquet Supervisor oversees the setup, execution, and breakdown of banquet events to ensure brand standards and guest satisfaction. This includes leading staff, coordinating with the kitchen and sales teams, and maintaining safety and cleanliness in all banquet areas.

Candidates must have a high school diploma and relevant experience in upscale hotel banquets or catering operations. Strong leadership, communication, and organizational skills are required, along with the ability to work a flexible schedule including weekends and holidays.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Food servicePreferred

Identified from the job description. Confirm important requirements above.

• Supervisory Skills
• Team Leadership
• Task Delegation
• Performance Monitoring
• Food Service
• Banquet Operations
• Food Handling Standards
• Customer Service
• Customer Satisfaction
• Communication
• Cross-functional Collaboration
• Event Operations
• Time Management
• Problem Solving
• Food Hygiene Regulations

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 14, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available