Beauty Advisor

The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Specific responsibilities include (but are not limited to) the following: Consistently deliver extraordinary service to all customers Exceed all sales and service personal goals and targets Exceed all sales and service brand goals and targets Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients Share expert level of product knowledge with entire store selling team Maintain solid relationships with buyer, vendor, and selling manager Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars Perform floor recovery, visual merchandising, price change, and related sales support tasks Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc Resolve all customer service issues and partner with selling management on any issues outside of guidelines Perform other duties, as assigned Ensure compliance with privacy policies, regulations, and cyber security measures. The ideal candidate: High school diploma Proven ability to exceed sales targets Highly collaborative; working with and through others in a team-oriented environment Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays Minimum of two or more years experience in a commission-based sales environment Make-up artistry or aesthetics certificate may be required for certain brands Prior retail sales experience in a luxury environment preferred The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external client

The Beauty Advisor focuses on building long-term customer relationships to drive sales and brand loyalty. Key duties include delivering extraordinary service, executing marketing events, and maintaining visual merchandising standards.

Candidates need a high school diploma and at least two years of experience in commission-based sales. A makeup artistry or aesthetics certificate may be required for specific brands, and luxury retail experience is preferred.

• Customer servicePreferred
• SalesPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Relationship Management
• Product Knowledge
• Visual Merchandising
• Client Acquisition
• Client Retention
• Multi-tasking
• Collaboration
• Customer Service
• Luxury Retail Sales

• Retail
• Sales
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available