Server

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Server The Server defines services our customer by taking and delivering food orders. Specific responsibilities include (but are not limited to) the following: Confirms daily specials and provides detail information on ingredients as required Records client’s choices and relays same to kitchen Recalls orders accurately and delivers correct food items to clients Graciously and unobtrusively ensures client satisfaction with meals Ensures that clients know about new items on the menu Recommends wine and beverage pairings with assistance of bartender Recommends side dishes to compliment main courses Up-sells beverages, coffees and desserts as appropriate Handles all customer service concerns graciously, referring difficult issues to the Manager / Executive Chef Comply with all Health & Safety policies and requirements Ensure compliance with privacy policies, regulations, and cyber security measures The ideal candidate: High School Diploma 2-3 years previous experience in similar capacity Fully bilingual in French and English The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / Échelle salariale à l’embauche : $18.25 - $25.25 / 18,25$ - 25,25$ (per hour / de l’heure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

The server is responsible for taking and delivering food orders while ensuring a high level of customer satisfaction. They must also recommend menu items, wine pairings, and maintain compliance with health, safety, and privacy policies.

The ideal candidate must hold a high school diploma and possess 2-3 years of experience in a similar capacity. Additionally, the candidate must be fully bilingual in French and English.

• Health benefits • Dental benefits • Pension • Tuition assistance • Employee discount • Continuous learning and development

• Customer servicePreferred
• CommunicationPreferred
• UpsellingPreferred
• Food servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Food service
• Order taking
• Wine pairing
• Beverage recommendation
• Upselling
• Communication
• Bilingualism
• Health and safety compliance
• Privacy policy compliance
• Continuous Development
• Workplace Inclusivity
• Bilingual (French/English)
• Multilingualism
• Customer Service
• Corporate Social Responsibility
• Cyber Security
• Finale (Software)

• Hospitality
• Food & Beverage
• Retail
• Customer Service & Support
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week