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Home2 Suites by HiltonVerified Job Source

hotel front desk supervisor

The supervisor is responsible for establishing work schedules, coordinating staff duties, and training employees on company policies and safety. They also ensure business continuity by maintaining computer systems and assisting guests with special needs.

  • On-site
  • Thunder Bay, ON
  • Posted Aug 19, 2026
  • Apply by Sep 18, 2026
  • 1 position

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Job summary

Overview Languages English Education Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish work schedules and procedures Perform same duties as workers supervised Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

The supervisor is responsible for establishing work schedules, coordinating staff duties, and training employees on company policies and safety. They also ensure business continuity by maintaining computer systems and assisting guests with special needs.

Requirements

Candidates must have a secondary school graduation certificate and English language proficiency. Previous experience is considered an asset for this mid-senior level role.

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Staff Training
  • Scheduling
  • Customer Service
  • Staff Supervision
  • Computer Systems Maintenance
  • Guest Relations
  • Operational Coordination

Job areas

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Additional details

Minimum education
High school
Minimum experience
2+ years
Apply by
Sep 18, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level