Recreation & Integrated Health Coordinator

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Recreation & Integrated Health Coordinator, you will be an integral member of a collaborative, interdisciplinary team dedicated to supporting the recovery and well-being of our patients. In this dynamic role, you will help deliver seamless recreation and integrated health services by coordinating clinic operations, providing administrative support, supervising patients, and facilitating select recreation programs. Hours: Two weeks 7 am - 2:30 pm and then Two weeks 1:30 pm - 9:00 pm If you are a highly organized professional who thrives in a fast-paced environment, enjoys building meaningful connections with people, and is passionate about health, wellness, and active living, we'd love to hear from you. This is an opportunity to make a meaningful impact every day while contributing to innovative, patient-centred care within a supportive team. What you'll be doing: * Supervise patients using recreation and fitness equipment and facilities, ensuring safe and appropriate use * Facilitate orientation groups and other recreation & fitness opportunities * Provide general fitness guidance and support to help patients achieve their health and wellness goals * Foster a welcoming, inclusive, and recovery-oriented environment * Coordinate scheduling for Chronic Pain Service and Integrated Health providers, including managing bookings, cancellations, and waitlists * Communicate with patients, families, clinicians, and external stakeholders by phone, email, and in person * Maintain accurate records, scheduling systems, referral workflows, and communication logs * Process billing, invoices, payments, and extended health claims through applicable platforms * Support intake processes, program registration, and measurement-based care data entry * Monitor recreation and fitness spaces to ensure cleanliness, organization, and safety * Report and escalate equipment concerns, maintain inventory, and support facility upkeep What we're looking for: * Diploma or post-secondary education in Office Administration, Recreation and Leisure Services, Fitness and Health Promotion, Sport Management, or a related field * Minimum two (2) years of related experience in recreation, fitness, health services, or administrative support environments * Personal Training or Group Fitness Instruction certification preferred * Strong interpersonal and customer service skills with a patient-centred approach * Excellent written and verbal communication skills * Demonstrated organizational, time management, and multitasking abilities * Knowledge of fitness equipment use and basic fitness instruction * Ability to facilitate group activities and work effectively with diverse client populations * Strong problem-solving skills, sound judgment, and attention to detail * Proficiency in Microsoft Office applications, including Word, Excel, and Outlook * Experience with scheduling or practice management software (such as Jane) is an asset * Knowledge of billing processes and extended health claim submissions is an asset * Understanding of privacy legislation, confidentiality requirements, and PHIPA * Ability to work independently and collaboratively within a multidisciplinary team * Commitment to organizational values, health and safety standards, and continuous improvement Why work with us Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference! As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and Indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives. This job posting is for an existing vacant position within the organization.

The Recreation & Integrated Health Coordinator will supervise patients in fitness activities and facilitate recreation programs to support recovery. Additionally, the role involves managing clinic operations, including scheduling, billing, and maintaining accurate patient records.

Candidates must possess a diploma or post-secondary education in a relevant field such as Office Administration, Recreation, or Fitness. A minimum of two years of experience in a related environment and strong organizational and communication skills are required.

• Health and safety standards • Continuous learning opportunities

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Recreation facilitation
• Fitness instruction
• Administrative support
• Patient supervision
• Scheduling
• Billing
• Data entry
• Customer service
• Interpersonal skills
• Time management
• Multitasking
• Problem-solving
• Microsoft Office
• Practice management software
• PHIPA compliance
• Communication
• Health And Safety Standards
• Patient Communication
• Administrative Support
• Continuous Development
• Office Administration
• Workflow Management
• Group Exercise Instruction
• Patient-Centered Care
• Microsoft Excel
• Mental Health
• Management
• Cleanliness
• Customer Service
• Confidentiality
• Continuous Improvement Process
• Integrated Care
• Data Entry
• Disabilities
• Health Promotion
• Innovation
• Inventory Management
• Invoicing
• Problem Solving
• Microsoft Outlook
• Operations
• Practice Management Software
• Time Management
• Verbal Communication Skills
• Registration
• Coordinating
• Detail Oriented

• Healthcare
• Administrative
• Sports & Recreation
• Customer Service & Support
• Integrated Health Specialist
• Recreation / Activities Worker
• Fitness and Recreation Instructors and Programme Leaders
• Recreation Workers

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

35 hours per week