Client Care Representative - Personal Insurance Associate
- Cranbrook, BC
- On-site
- Posted Sep 13, 2026
- 1 position
$48,000–$52,000 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The associate will engage with clients to advise on habitational, travel, and automobile insurance needs while managing sales leads and renewals. They are responsible for ensuring accurate policy issuance and achieving established sales and retention targets.
Job details
The associate will engage with clients to advise on habitational, travel, and automobile insurance needs while managing sales leads and renewals. They are responsible for ensuring accurate policy issuance and achieving established sales and retention targets. Candidates must have at least one year of personal insurance experience and strong communication skills. A Level 2 General Insurance License and relevant industry designations are considered assets for this role.
What you’ll do
The associate will engage with clients to advise on habitational, travel, and automobile insurance needs while managing sales leads and renewals. They are responsible for ensuring accurate policy issuance and achieving established sales and retention targets.
Requirements
Candidates must have at least one year of personal insurance experience and strong communication skills. A Level 2 General Insurance License and relevant industry designations are considered assets for this role.
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid time off
- Bonuses
- Commissions
- Paid birthday off
- Paid volunteer time
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Attention to detail · Preferred
- Sales · Preferred
- Communication Skills · Preferred
- Relationship Building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Client service
- Insurance product knowledge
- Sales
- Lead follow-up
- Policy processing
- Communication skills
- Attention to detail
- Time management
- Relationship building
Job areas
- Sales
- Customer Service & Support
- Finance & Accounting
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