Opens an external site
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Key Holder is responsible for driving store sales, managing inventory, and ensuring operational excellence through effective team leadership. They must also deliver exceptional customer service while maintaining brand standards and ensuring compliance with health and safety policies.
Job details
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits. What you can expect: Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving. Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control. Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service. Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits. Monitor performance, provide direction, and take corrective action when needed. Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities. Continually evaluate and react to performance issues and actively recruit candidates. Ability to work varied hours/days to oversee store operations. Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area. Knowledgeable in all Health & Safety policies and procedures. Ensure all documentation relating to Health & Safety are well recorded and maintained. Your profile: BS College Degree preferred or equivalent experience 2-3 years of Specialty Retail Management experience Excellent organizational, time management, analytical, and leadership skills Independent, self-motivated, detail-oriented, entrepreneurial Strong business acumen and interpersonal skills Ability to process information and merchandise through computer system and POS register system. Ability to communicate with associates and guests. Proficient in Microsoft Office Your benefits: Base Pay + Commission International and inspirational working environment Career progression opportunities Dynamic and inspirational work culture Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
What you’ll do
The Key Holder is responsible for driving store sales, managing inventory, and ensuring operational excellence through effective team leadership. They must also deliver exceptional customer service while maintaining brand standards and ensuring compliance with health and safety policies.
Requirements
Candidates should have 2-3 years of specialty retail management experience and strong leadership and organizational skills. A bachelor's degree is preferred, along with proficiency in Microsoft Office and point-of-sale systems.
Benefits
- Base pay
- Commission
- Career progression opportunities
- Flexible scheduling
Listed skills
- Leadership · Preferred
- Customer service · Preferred
- Inventory Control · Preferred
- Communication · Preferred
- Problem solving · Preferred
- Time management · Preferred
- interpersonal skills · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail management
- Leadership
- Customer service
- Sales management
- Inventory control
- Communication
- Problem solving
- Time management
- Organizational skills
- Business acumen
- Interpersonal skills
- Microsoft Office
- POS systems
- Health and safety compliance
- Retail Operations
- Profit And Loss (P&L) Management
- Effective Communication
- Self-Motivation
- Auditing
- Business Acumen
- Management
- Sales
- Selling Techniques
- Interpersonal Communications
- Inventory Control
- Problem Solving
- Merchandising
- Presentations
- Retail Sales
- Time Management
- Collections
- Detail Oriented
- Goal-Oriented
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Key Holder
- Shopkeepers
- First-Line Supervisors of Retail Sales Workers
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