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HUGO BOSSVerified Job Source

Full Time Keyholder - BOSS Store, Laval

The Keyholder is responsible for managing store opening and closing procedures, including alarm systems and cash handling. They also oversee visual merchandising, inventory processing, and delivering exceptional customer service to drive sales.

  • On-site
  • Montréal, QC
  • Posted Aug 27, 2026
  • 1 position

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Job summary

What's your HUGO BOSS? Discover a new challenge to perfectly suit your talent and your career path – because only if we dare to break the mould can we create something unique. Full Time Keyholder - BOSS Store, Laval HUGO BOSS Canada, Inc. | Montreal | Canada | Full-time | P4 Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits. What you can expect: Scheduled for opening or closing shifts. Follow the Opening / Closing Cashing up policies and procedures. Opening and closing (StorIQ checklists) Ensure store is clean and organized Operate the alarm system, including setting and disarming Ensure alarm system is in working order, troubleshoot and escalate issues as necessary Oversee the janitorial and deliveries as needed. Identify problems with working conditions and share with management Process returns, exchanges and application of discounts/promotions at POS as needed Process shipments and inter-store transfers Execute markdowns as needed Merchandise and replenish product as needed Execution and maintenance of Visual Merchandising Standards Maintain high levels of communication with sales associates, support staff, managers, corporate personnel and customers Understand, communicate and execute all Store Operations policies and procedures. Ensure all relevant conditions relating to Health & Safety are fulfilled. Ensure all documentation relating to Health & Safety are well recorded and maintained. Deliver exceptional service to clients – key focus on driving sales and service Your profile: 3+ years of retail experience Attention to detail Basic computer skills Must be available for early and late shifts as well as on the weekends Strong business acumen and interpersonal skills Strong customer service and selling experience Professional demeanor and friendly nature Your benefits: • International and inspirational working environment • Career progression opportunities • Dynamic and inspirational work culture Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation. Please contact Gurjinder Manku ([email protected]), Human Resources.

What you’ll do

The Keyholder is responsible for managing store opening and closing procedures, including alarm systems and cash handling. They also oversee visual merchandising, inventory processing, and delivering exceptional customer service to drive sales.

Requirements

Candidates must have at least 3 years of retail experience and strong interpersonal skills. Availability for early, late, and weekend shifts is mandatory, along with basic computer proficiency.

Benefits

• International and inspirational working environment • Career progression opportunities • Dynamic and inspirational work culture

Listed skills

  • Customer servicePreferred
  • interpersonal skillsPreferred
  • Attention to detailPreferred
  • Inventory managementPreferred
  • Retail operationsPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Retail operations
  • Visual merchandising
  • Customer service
  • Sales driving
  • Inventory management
  • POS systems
  • Alarm system operation
  • Team communication
  • Health and safety compliance
  • Business acumen
  • Interpersonal skills
  • Attention to detail
  • Computer skills
  • Retail Operations
  • Merchandise Returns
  • Professionalism
  • Business Acumen
  • Management
  • Customer Service
  • Communication
  • Computer Literacy
  • Sales
  • Selling Techniques
  • Interpersonal Communications
  • Merchandising
  • Presentations
  • Troubleshooting (Problem Solving)
  • Visual Merchandising
  • Detail Oriented

Job areas

  • Retail
  • Customer Service & Support
  • Management & Leadership
  • Key Holder
  • Shopkeepers
  • First-Line Supervisors of Retail Sales Workers

Additional details

Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week