Keyholder - BOSS Niagara

Job summary

The Keyholder is responsible for opening and closing the store, managing daily operational tasks, and ensuring visual merchandising standards are met. They also focus on delivering exceptional customer service to drive sales and maintaining store security and health and safety compliance.

Job details

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits. What you can expect: Scheduled for opening or closing shifts. Follow the Opening / Closing Cashing up policies and procedures. Opening and closing (StorIQ checklists) Ensure store is clean and organized Operate the alarm system, including setting and disarming Ensure alarm system is in working order, troubleshoot and escalate issues as necessary Oversee the janitorial and deliveries as needed. Identify problems with working conditions and share with management Process returns, exchanges and application of discounts/promotions at POS as needed Process shipments and inter-store transfers Execute markdowns as needed Merchandise and replenish product as needed Execution and maintenance of Visual Merchandising Standards Maintain high levels of communication with sales associates, support staff, managers, corporate personnel and customers Understand, communicate and execute all Store Operations policies and procedures. Ensure all relevant conditions relating to Health & Safety are fulfilled. Ensure all documentation relating to Health & Safety are well recorded and maintained. Deliver exceptional service to clients – key focus on driving sales and service Your profile: 3+ years of retail experience Attention to detail Basic computer skills Must be available for early and late shifts as well as on the weekends Strong business acumen and interpersonal skills Strong customer service and selling experience Professional demeanor and friendly nature Your benefits: Base Pay + Commission Health and Wellness Benefits Earned Vacation and Sick time Company Paid Holidays Generous Employee Discount We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

What you’ll do

The Keyholder is responsible for opening and closing the store, managing daily operational tasks, and ensuring visual merchandising standards are met. They also focus on delivering exceptional customer service to drive sales and maintaining store security and health and safety compliance.

Requirements

Candidates must have at least 3 years of retail experience and possess strong interpersonal and communication skills. Availability for early, late, and weekend shifts is mandatory, along with basic computer proficiency.

Benefits

• Base Pay
• Commission
• Health and Wellness Benefits
• Earned Vacation
• Sick time
• Company Paid Holidays
• Generous Employee Discount

Listed skills

• Retail operations · Preferred
• Customer service · Preferred
• Sales · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Visual merchandising
• Customer service
• Sales
• Cash handling
• Alarm system operation
• Inventory management
• Communication
• Problem solving
• Attention to detail
• Computer skills
• Interpersonal skills
• Business acumen
• Presentations
• Management
• Troubleshooting (Problem Solving)
• Business Acumen
• Detail Oriented
• Interpersonal Communications
• Professionalism
• Customer Service
• Collections
• Computer Literacy
• Visual Merchandising
• Retail Operations
• Merchandising
• Selling Techniques
• Merchandise Returns

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Sales
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers

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