Event Services Server (Full-Time)

Job summary

Responsible for the complete set-up, serving, and clearing of banquet rooms while providing excellent customer service to guests. Duties also include general event preparation, stock replenishment, and maintaining a sanitary environment.

Job details

Organization- Hyatt Regency Vancouver Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like: Discounted lodging accommodations at Hyatt worldwide Discounts on food and beverage Discounted transit passes Wellbeing programs Recognition programs Tuition reimbursement Excellent training and professional development Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Events Services Server (Full-Time) to join our Banquet team. Events Services Server is responsible for the entire set-up, serving and clearing of Banquet rooms, service the guest and provide excellent customer service. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. Other duties include general events preparation and maintaining a sanitary environment (Event service station setups, stock replenishment, equipment organization and cleaning). Candidate must be available to work flexible shifts including weekends and holidays. Shifts could either be opening shifts (AM, MID or PM) which start at 5:00am and/or closing shifts until 2.00AM. Starting wage for this position is $19.55 per hour, after 6 months wage is $22.80 per hour, after 1 year wage is $26.06 per hour. About Hyatt Regency Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best . In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation. We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Qualifications Qualifications Must have a true desire to satisfy the needs of others in a fast-paced environment Previous customer service experience required Previous food and beverage experience in events is an asset Must have Food Safe Level 1 and Serving It Right certificate Must be available to work various shifts (AM, MID or PM) including weekends and holidays Must be an excellent team player and able to work with a diverse group of individuals and guests Must be able to engage customers in a professional conversation at all times Must be able to prioritize Must be excellent in multi-tasking Must have refined verbal communication skills

What you’ll do

Responsible for the complete set-up, serving, and clearing of banquet rooms while providing excellent customer service to guests. Duties also include general event preparation, stock replenishment, and maintaining a sanitary environment.

Requirements

Candidates must have previous customer service experience and hold Food Safe Level 1 and Serving It Right certifications. Availability for flexible shifts, including weekends and holidays, is required.

Benefits

• Discounted lodging accommodations at Hyatt worldwide • Discounts on food and beverage • Discounted transit passes • Wellbeing programs • Recognition programs • Tuition reimbursement • Training and professional development

Listed skills

• Customer service · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Banquet Serving
• Communication Skills
• Multi-tasking
• Prioritization
• Teamwork
• Event Set-up
• Sanitation Maintenance

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support