Intern – Business Analyst

Job summary

The intern will contribute to business needs analysis, solution documentation, and the optimization of business processes. They will also support IT solution development, user acceptance testing, and collaborate with partners to resolve technical issues.

Job details

Job Description Winter 2027 Internship / Hybrid / Quebec City or Montreal Build the future with us Are you passionate about information technology and eager to contribute to an organization whose purpose is to help its clients feel confident and secure about their future? As an Intern – Business Analyst, you will play a key role in delivering various technology initiatives within the IT Solutions Delivery, Enterprise, Compliance and Security team. In particular, you will contribute to the processing of enhancement and innovation requests in collaboration with our business partners, as well as to an initiative aimed at improving operational stability. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you will accomplish with us As an Intern – Business Analyst, you will be at the core of our mission. Here are the main responsibilities: Contribute to business needs analysis and solution documentation; Support business partners in processing their improvement requests; Document and optimize business processes; Participate in the development and enhancement of IT solutions; Work with various tools and platforms; Collaborate with team members to resolve technical issues; Support user acceptance testing and validation activities; Contribute to the continuous improvement of team processes and practices; Document completed work and share key learnings. What could accelerate your success in this role We are looking for someone who: Is pursuing a bachelor's degree in Management Information Systems, Organizational Information Systems, Business Intelligence, or a related field; Ideally completing their final internship; Is recognized for their versatility; Stands out for their intellectual curiosity; Demonstrates a strong desire to learn; Shows initiative and autonomy; Has relevant work experience, particularly through an internship or student job in a related field; Demonstrates a strong interest in artificial intelligence tools and ideally has some initial experience using them; Is familiar with low-code or no-code solutions, particularly Power Platform, or is interested in learning how to use them; Is comfortable working with a variety of tools and environments; Has an interest in different aspects of technology, including development, analysis, and tools;Has experience gathering business requirements and documenting processes, considered an asset; Has knowledge of IT Service Management (ITSM) best practices, or an interest in learning them, considered an asset. Why you will love working with us A work environment where learning and development merge with a collective pursuit of excellence. Artificial intelligence is in everyone's hands, enabling you to increase your personal efficiency and supporting the organization's growth. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces. Student benefits: Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey. Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you! Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s) Montreal / 1981 McGill College Avenue Company iA Financial Group Posting End Date 2026-10-05 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

What you’ll do

The intern will contribute to business needs analysis, solution documentation, and the optimization of business processes. They will also support IT solution development, user acceptance testing, and collaborate with partners to resolve technical issues.

Requirements

Candidates must be pursuing a bachelor's degree in Management Information Systems, Business Intelligence, or a related field. Strong intellectual curiosity, initiative, and an interest in AI tools and low-code platforms are highly valued.

Benefits

• Internal training • Mentoring • Flexible schedules • Professional development

Listed skills

• Technical Documentation · Preferred
• Process Optimization · Preferred
• Collaboration · Preferred
• Business analysis · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business analysis
• Process optimization
• IT solutions
• User acceptance testing
• Business intelligence
• Artificial intelligence
• Power platform
• Low-code
• No-code
• ITSM
• Requirements gathering
• Technical documentation
• Operational stability
• Innovation
• Collaboration
• Business Intelligence
• IT Service Management
• Mentorship
• Business Process
• Management
• Information Systems
• Trustworthiness
• Business Requirements
• Continuous Improvement Process
• Financial Services
• Artificial Intelligence
• Information Technology
• Willingness To Learn
• Needs Assessment
• Proactivity
• Wealth Management
• User Acceptance Testing (UAT)
• Technical Issues
• Team Processes
• Microsoft Power Platform
• Intellectual Curiosity
• Management Information Systems
• No-Code Development Platform (NCDP)

Job areas

• Technology
• Data & Analytics
• Finance & Accounting
• Software
• Consulting
• Business Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts