Litigation Specialist, Life and Disability Claims

Job summary

Manage a portfolio of litigation and dispute cases in partnership with legal departments and external attorneys. Provide guidance on complex disability cases and represent the company during discovery, mediation, and trials.

Job details

Description Build the future with us As part of the national team at the Disability Service Center, the Litigation Specialist will manage a portfolio of litigation and dispute cases in partnership with the legal department of iA Financial Group and external attorneys. The specialist also supports the Service Center’s professionals, representatives, and clients by providing guidance on managing complex cases and answering questions. What You’ll Accomplish With Us As a litigation specialist, you will be responsible for: Conducting in-depth analyses of all litigation cases and recommending appropriate resolutions; Working with legal partners to manage litigation cases until their resolution; Representing the company during discovery, mediation, arbitration, and trials; Representing the company in Small Claims Court (Quebec only); Promoting adherence to best practices in decision-making and disability management; Serving on committees, participating in projects, and performing other tasks as needed; Serve as a liaison between the Sales Department and related departments regarding inquiries and legal matters; As needed, assist other disability specialists; Manage requests for access to information; Process or assist colleagues with lump-sum settlement offers. What Could Help You Succeed In This Role We are looking for someone who: A college degree or an equivalent combination of education and experience At least 5 years of experience in roles related to managing disability insurance claims in the group insurance sector In-depth knowledge of insurance contracts In-depth knowledge of disability management and related tools Strong commitment to customer service Ability to work independently and manage tight deadlines Advanced proficiency in French and English, due to frequent interactions with English- and French-speaking internal and external partners across Canada LOMA and NIDMAR courses are a plus Why will you enjoy working with us? A work environment where learning and development go hand in hand with a collective pursuit of excellence; A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed; The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive retirement plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more! Apply now and take control of your career where your talent truly matters! Hesitating to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place might be with us, and we want to get to know you!

What you’ll do

Manage a portfolio of litigation and dispute cases in partnership with legal departments and external attorneys. Provide guidance on complex disability cases and represent the company during discovery, mediation, and trials.

Requirements

Requires at least 5 years of experience in disability insurance claims within the group insurance sector and a college degree. Proficiency in both French and English is essential for interacting with partners across Canada.

Benefits

• Flexible group insurance • Competitive retirement plan • Stock purchase plan • Vacation and wellness/personal development days • Telemedicine • Employee and family assistance program • Ergonomic furniture program • Performance bonuses • Discounts on iA products

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Litigation Management
• Disability Insurance Claims
• Insurance Contract Analysis
• Disability Management
• Case Resolution
• Mediation
• Arbitration
• Small Claims Court Representation
• Customer Service
• Bilingualism (French and English)
• Legal Liaison
• Access to Information Requests

Job areas

• Legal
• Finance & Accounting
• Customer Service & Support