HVAC Service Technician – Travel Required

Job summary

The technician is responsible for testing, commissioning, and repairing custom HVAC systems at various commercial and industrial customer sites. They must also provide technical training to clients and maintain accurate service documentation while ensuring high-quality customer support.

Job details

Since 1991, ICE Western Sales has been manufacturing custom HVAC solutions for commercial and industrial clients. With a team of 250+ employees, our commitment to service, safety, and innovation continues to drive our success. Titan Matrix, a division of ICE Western, designs high-performance HVAC systems for mission-critical data center environments. Why Choose ICE Western Industry Leader: Join an established and growing manufacturer. Career Growth: Build your career through training, development, and advancement opportunities. Innovative Environment: Work with advanced technology in a modern manufacturing facility. Great Team: Be part of a collaborative culture focused on quality, safety, and continuous improvement. Position Summary We are seeking an HVAC Service Technician to join our team. This is a hands-on role that involves working both in our manufacturing shop and at customer sites across Canada and the United States. The successful candidate will be responsible for testing, troubleshooting, installing, maintaining, repairing, starting up, and commissioning HVAC and refrigeration systems to ensure they meet quality and performance standards. This role requires frequent travel, strong technical skills, and the ability to work independently and collaboratively. WORK SCHEDULE Monday to Friday (44-hour average work week) Occasional weekend work and extended hours during travel (up to 12 hours/day) No on-call requirements Frequent travel within Canada and the US Work both in the manufacturing shop and at customer sites KEY RESPONSIBILITIES Install, maintain, and repair refrigeration systems and components. Braze piping and install refrigeration parts with precision. Read and interpret wiring diagrams, P&IDs, and compressor documentation. Perform quality control checks before units move to testing. Test HVAC units to ensure full functionality prior to deployment. Support testing, start-up, and commissioning of ICE equipment. Start up and commission HVAC systems at customer sites. Troubleshoot and repair HVAC equipment, electrical systems, and components. Detect refrigerant leaks and recharge systems as required. Perform pressure testing on piping and tubing joints. Train customers, apprentices, and site technicians on system operation. Build and maintain strong client relationships. Maintain accurate service reports and documentation. QUALIFICATIONS Certified Journeyman Refrigeration Technician (or equivalent). Alberta Gasfitter “A” Ticket. Alberta Electrician Ticket (asset). Valid driver’s license with clean abstract. Valid passport and ability to travel internationally. Must pass pre-access drug/alcohol screening and background checks. Strong troubleshooting, communication, and time management skills. Solid understanding of electrical and mechanical systems. Proficient with diagnostic tools and computer systems. Ability to work independently and within a team.

What you’ll do

The technician is responsible for testing, commissioning, and repairing custom HVAC systems at various commercial and industrial customer sites. They must also provide technical training to clients and maintain accurate service documentation while ensuring high-quality customer support.

Requirements

Candidates must hold a Certified Journeyman Refrigeration Technician qualification and possess a valid driver's license and passport for international travel. Strong proficiency in electrical and mechanical systems, along with the ability to pass background and drug screenings, is required.

Benefits

• Health coverage
• Dental coverage
• Vision coverage
• Paid vacation
• RRSP match
• Safety footwear allowance
• Safety eyewear allowance
• Company events

Listed skills

• Time management · Preferred
• Technical Documentation · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• HVAC troubleshooting
• Refrigeration repair
• Electrical systems maintenance
• Commissioning HVAC systems
• Refrigerant leak detection
• Wiring diagram interpretation
• Pressure testing
• Technical documentation
• Customer training
• Diagnostic tools
• Mechanical systems
• Time management
• Communication
• Problem solving
• Technical Documentation
• Troubleshooting (Problem Solving)
• Training And Development
• Innovation
• Continuous Improvement Process
• Sales
• Customer Service
• Time Management
• Valid Driver's License
• HVAC
• Mechanical Systems
• Electrical Systems
• Diagnostic Tools
• Wiring Diagram
• Refrigerant

Job areas

• Trades
• Manufacturing
• Engineering
• Construction
• Energy
• HVAC Service Technician
• HVAC Mechanic / Installer
• Air Conditioning and Refrigeration Mechanics
• Heating, Air Conditioning, and Refrigeration Mechanics and Installers

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